Fortinet reviews

Post-sales or TAC is the worst place you want to go. Salary is not competitive with the market specifically in TAC High load of technical cases. High demand of requirement you have to carry out like create documentation, get certifications, learn new technologies even if you are full of technical cases. At the end, you will be an operator answering calls and fixing problems. The company is focusing on new features and new releases and they don't care about the stability of the operative system in most of the devices. You will be alone in the desert learning. Most of the courses of specific technologies are given by your coworkers and are not focus on troubleshooting, There is not any training from developers or project managers. You won't have time to check new features or new products. Your study time will be out of your shift. Management doesn't care about the request of the engineers. That's why the engineering life in TAC is two years more or less, Then, they go to other companies whose pay better and have better opportunities. When you get a new position they raise you from 12-14% of your current salary. If you did a bad deal at the beginning, you will be convicted while you stay in Fortinet.

-TAC Management for Latam doesn’t care about or doesn’t do anything about the general discontent. -Tried to let them know how underpaid the position is compared to similar roles in other companies and they keep saying that it's in fact competitive. -No WLB, you're drinking from a firehose every single day -Regionalism culture and it shows! If you belong to MEX TAC & BRA TAC you will be better off -Promotion is less than 15% and if you get it, forget about the yearly raise If you don't get a promotion, be advised that your yearly raise will be max 5%, 3.5% this year, and some other post-sales areas 1.5%. So basically it accounts for yearly inflation.