Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"Decent pay and schedule options" ((in 30 reviews)); "Good benefits and pto revamp." ((in 19 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "good work environment" ((in 5 reviews)); "Easy to get time off when you need to." ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 31 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 11 reviews)); "No training for outside folks." ((in 8 reviews)); "No raise since switch to salary..." ((in 8 reviews)); "No training, managers don’t back you up, treat woman like dirt, etc." ((in 6 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

What are the top reviewed Forward Air locations?

Groveport , Columbus , Chicago , Atlanta , Dallas , Grand Rapids , Greeneville , Irving , Des Plaines , Memphis , Elk Grove Village , Phoenix , South Bend , Denver , Louisville , Charlotte , Houston , San Antonio , Forest Park , Kansas City , Indianapolis , Los Angeles , Seattle , Jacksonville , Weston , Salt Lake City , Richmond , Tulsa , Greensboro , Euless

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Forward Air

Forward Air reviews

2.6

30% would recommend to a friend

(122 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.3

Career opportunities

2.2

Culture & values

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

122 reviews

Reviews about "Compensation"

Return to all reviews

1.0

Apr 13, 2026

Loved working at Omni, but Forward Air is terrible

Operations agent

Recommend

CEO approval

Business Outlook

Pros

I technically worked at the Omni building, and I loved them. Forward Air was just overall terrible to work for. They lost so many people in such a short time that the workload was unbearable, training was decentralized, and the CEO and execs make 5 mil+ per year while u make $20/hr. Only good part was Omni,

Cons

Everything. They literally track EVERYTHING you are doing with cameras, they hire people just to watch you all day. You will get fired or laid off out of nowhere. You will never get a raise or promotion, and you will never receive any type of certification or education.

2.0

Feb 25, 2026

Loved team, cruddy corporate

Airline operations & customers services

Recommend

CEO approval

Business Outlook

Pros

Immediate team was a well oiled machine

Cons

Shady corporate never kept management informed and constantly made last minute changes. The team had to frequently take on roles way above their pay grade to manage accounts dropped on them to figure out.

3.0

Nov 27, 2025

Decent job

Dispatcher

Recommend

CEO approval

Business Outlook

Pros

I liked the people I worked with and the job itself was fast paced.

Cons

Pay not great, management changes often.

Viewing 1 - 3 of 122 Reviews

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