Does Forward Air pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Air employees rate their compensation and benefits as 2.6 out of 5. Find out more about salaries and benefits at Forward Air. This rating has decreased by 19% over the last 12 months.

How satisfied are employees working at Forward Air?

30% of Forward Air employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Air 2.7 out of 5 for work life balance, 2.2 for culture and values and 2.3 for career opportunities.

What are the top reviewed jobs at Forward Air?

Dispatcher (14) , Dock Worker (14) , Customer Service Representative (13) , Manager (12) , Account Manager (10) , Cargo Handler (10) , Forklift Operator (10) , Class A Truck Driver (9) , Truck Driver (8) , Operations Manager (7) , Dock Supervisor (6) , Terminal Manager (6) , Operations Supervisor (5) , Owner Operator (5) , Supervisor (5)

What are the pros of working at Forward Air according to real employee reviews?

"Good pay and home time" ((in 30 reviews)); "Benefits are good." ((in 17 reviews)); "Coworkers are friendly and they will train you." ((in 11 reviews)); "good work environment" ((in 6 reviews)); "the money is good money and job is structured." ((in 5 reviews))

What are the cons of working at Forward Air according to real employee reviews?

"Bad management and no structured" ((in 29 reviews)); "No training for outside folks." ((in 10 reviews)); "Upper management seems disconnected and doesn't work with the people before making adjustments" ((in 10 reviews)); "Clear favoritism." ((in 7 reviews)); "Manager was lazy and unhelpful." ((in 6 reviews))

What are employees saying about Forward Air layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Air layoffs and their outlook for job security at Forward Air in 2026.

What are the top reviewed Forward Air locations?

Groveport , Columbus , Chicago , Atlanta , Dallas , Grand Rapids , Greeneville , Irving , Des Plaines , Memphis , Elk Grove Village , Phoenix , South Bend , Denver , Louisville , Charlotte , Houston , San Antonio , Forest Park , Kansas City , Indianapolis , Los Angeles , Seattle , Jacksonville , Weston , Salt Lake City , Richmond , Tulsa , Greensboro , Euless

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Forward Air

Forward Air reviews

2.6

30% would recommend to a friend

(424 total reviews)

Shawn Stewart

11% approve of CEO

24% positive business outlook

Ratings by category

2.7

Work/Life balance

2.6

Compensation and benefits

2.4

Diversity & inclusion

2.3

Senior management

2.3

Career opportunities

2.2

Culture & values

Forward Air has an employee rating of 2.6 out of 5 stars, based on 424 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Forward Air employee rating is 26% below average for employers within the Transportation & Logistics industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

424 reviews

5.0

Mar 22, 2013

Its a perfect balance between life and work

Software developer

Recommend

CEO approval

Business Outlook

Pros

Flexible, Understanding, Less work load, Good managers, bonuses

Cons

Small teams, Less growth, Less challenging work

1.0

Feb 8, 2013

Depends on the day

Dockworker

Recommend

CEO approval

Business Outlook

Pros

Some nice people work there who are willing to help. Really cool workers.

Cons

No one from the office seems to actually be out on the dock and see what actually happens. Most people place more freight on the contractor drivers and offer no help to them at all, only a select few people know where the freight is located at, if you need to go to the restroom you need to get a card key to be let out. Everything is scattered throughout the warehouse making it almost impossible to get to sometimes, no palletjacks and only 2 forklifts available to be able to get the drivers freight ready. Barely any room to build pallets. Almost like a maze to get a forklift through all the freight, and waste of time to be on the forklift trying to maneuver through a bunch of obstacles getting to a drivers truck when they have to be out at a certain point and time.

5.0

Aug 14, 2012

unloading/ cargo handler

Unloader/cargo handler

Recommend

CEO approval

Business Outlook

Pros

meet new people almost everyday

Cons

the job is overexhausting and to overwhelming

Viewing 412 - 414 of 424 Reviews

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