Does Forward Service Corporation pay their employees well?

According to anonymously submitted Glassdoor reviews, Forward Service Corporation employees rate their compensation and benefits as 3.9 out of 5. Find out more about salaries and benefits at Forward Service Corporation. This rating has improved by 1% over the last 12 months.

How satisfied are employees working at Forward Service Corporation?

67% of Forward Service Corporation employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Forward Service Corporation 4.1 out of 5 for work life balance, 3.7 for culture and values and 3.6 for career opportunities.

What are the top reviewed jobs at Forward Service Corporation?

Case Manager (34) , Skills Instructor (8) , FSET Case Manager (6) , Team Lead (6) , Team Leader (6) , W-2 Case Manager/FEP (4) , W2 Case Manager/FEP (4) , Career Service Specialist (3) , Job Developer (3) , Outreach Specialist (3) , Program Coordinator (3) , W2 Case Manager (3) , Account Representative (2) , Career Services Specialist (2) , Case Worker (2)

What are the pros of working at Forward Service Corporation according to real employee reviews?

"Great benefits and great attitudes!" ((in 19 reviews)); "I worked with some awesome people" ((in 11 reviews)); "• Good Work/Life balance" ((in 9 reviews)); "PTO and Holidays are great!" ((in 9 reviews)); "I had a great supervisor." ((in 6 reviews))

What are the cons of working at Forward Service Corporation according to real employee reviews?

"The management is atrocious." ((in 13 reviews)); "Poor leadership, lack of follow through, do not recognize good employees, encourage unethical practices." ((in 6 reviews)); "Case Managers are deeply unhappy, and because many of them come to the organization with a profoundly deep sense of service and concern for helping others, they internalize the nasty environment and treatment and think they are doing something wrong." ((in 6 reviews)); "There are is absolutely no training in order for you to be successful in your role." ((in 5 reviews)); "Often made to feel replaceable and undervalued by upper management." ((in 5 reviews))

What are employees saying about Forward Service Corporation layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Forward Service Corporation layoffs and their outlook for job security at Forward Service Corporation in 2026.

What are the top reviewed Forward Service Corporation locations?

Madison , Green Bay , Oshkosh , Sheboygan , Jefferson , Fond du Lac , Wisconsin Rapids , Wausau , Rhinelander , Baraboo , Menasha , Portage , Antigo , Mauston , Shawano , Eau Claire , Gillett , Oconto , Beloit , Edgerton , Manitowoc , Milwaukee , Neenah , Winnebago , Platteville , Saint Helen , Madison , Fitchburg , Wautoma Beach , Memphis

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Forward Service Corporation

Forward Service Corporation reviews

3.8

67% would recommend to a friend

(220 total reviews)

Michelle Szabrowicz

90% approve of CEO

57% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Work/Life balance

3.9

Compensation and benefits

3.7

Culture & values

3.6

Senior management

3.6

Career opportunities

Forward Service Corporation has an employee rating of 3.8 out of 5 stars, based on 220 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Forward Service Corporation employee rating is in line with the average (within 1 standard deviation) for employers within the Nonprofit & NGO industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

220 reviews

5.0

Nov 14, 2021

Great company to work for

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Tim, my former Supervisor, was a great person to work with. He was very knowledgeable, and helpful. Co-workers were great to work with as well.

Cons

I wish that there would have been more opportunities to move up in the organization. Otherwise, no other con's that I can think of at the moment.

Forward Service Corporation Response

Thank you for your review! It's good to see that you had a positive experience with us, and we appreciate your feedback. Have a wonderful day!

2.0

Oct 20, 2021

good program

W2 case manager/fep

Recommend

CEO approval

Business Outlook

Pros

good community programs and resources, talented staff

Cons

overworked and understaffed, did not have trust in management, one of the most stressful jobs i've ever held

Forward Service Corporation Response

Sorry that this was your experience with us! We strive to promote a positive work-life balance and encourage management to foster an environment of mutual trust and respect. Thank you for taking the time to review, since this helps us improve. We wish you the best in your future endeavors.

5.0

Oct 15, 2021

Loved working here!

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

Marcia & Lisa are great leaders to work for! They truly care about the communities and it shows.

Cons

Sometimes communications can be challenging from the field offices to corporate offices. However, it is never out of reach.

Forward Service Corporation Response

Thank you for your review and constructive feedback! We're glad you had a positive experience with us and wish you the best in your future endeavors.

Viewing 88 - 90 of 220 Reviews

Jobs at Forward Service Corporation

Food Share & Employment Training Case Manager

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Great company to work for

good program

Loved working here!

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