Foundever CSA - Customer Service Associate reviews

4.4

87% would recommend to a friend

(90 total reviews)
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Laurent Uberti

93% approve of CEO

84% positive business outlook

Customer Service Associate (CSA) employees have rated Foundever with 4.4 out of 5 stars, based on 90 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. Foundever is rated 23% above average by Customer Service Associate (CSA) professionals compared to other employers within the Telecommunications industry (3.6 stars).

Reviews by job title

90 reviews
3.0
Oct 16, 2024

Newly Hired

Recommend
CEO approval
Business Outlook

Pros

Quick Joining Process by the HR team

Cons

Background Verification Process is very irritating, because even after submitting all the required documents the team keeps on following up for additional details and issuing final warnings which can lead to loss of job

5.0
Sep 9, 2024

N/A

Recommend
CEO approval
Business Outlook

Pros

Friendly environment, management are accomodating

Cons

It's the metrics. Feel sad when I'm getting No reviews from CX. It really affects my confidents

5.0
Aug 15, 2024

Awesome

Recommend
CEO approval
Business Outlook

Pros

Good environment to work with

Cons

Kindly look after the washroom

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Foundever Response
1y
Thank you for reviewing us with a 5-star rating! We value your feedback.
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Glassdoor has 24,747 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.