Foundever reviews

3.9

78% would recommend to a friend

(19,256 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Jul 3, 2017

Used to be good

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Family like environment was a plus

Cons

New leadership is missing the mark and forgetting people come first

avatar
Foundever Response
8y
We appreciate your feedback and are happy to hear that you enjoy the working environment that we create. Thank you for bringing the issue to our attention. We will make sure this situation is made right. Kind regards.
1.0
Jul 1, 2017

W@H

Recommend
CEO approval
Business Outlook

Pros

Anyone can do this job

Cons

I had perfect stats and attendance, never went against my manager and did everything they told me to do. People who were no where close to my level were sent onto the next campaign when the first one which was temp ended. I waited 3 months to get into another campaign which then ended 2 weeks later under the guidance from HR telling me it would be a direct transfer to the next campaign. I was pulled into a chat and told I was terminated from the company. A few hours later I got a call from my manager stating that I would be brought back and sent to the next campaign. Well 4 months went by and just got a call about coming back to work. When I inquired about my benefits I was told that because I had not worked for them over 90 days that my record had been deleted and will have to start as a new hire. I am not just saying I am a good worker to make you feel sympathy for me. Avoid this W@H employer at all costs as they are liars and will use you to meet a quota and thats all you will ever be to them. The managers are idiots and have no idea how to do your job. The pay is garbage for what they want you to do. The computer they send you is basically a 50 dollar motherboard with an ethernet port and the way they have their system set up for the most part you will pull your hair out trying to get in to clock in, then they give you grief for being late. HR for W@H is pretty much non existent and you will be told that the HR number you were given was for the main company and you will then be transferred to a monkey in another country who could care less about your problem. If you want to work here make sure to kiss up to everyone in a higher position because just doing your job well doesn't mean anything to Sitel.

1.0
Jun 3, 2017

Do NOT recommend MGT is awful!

Recommend
CEO approval
Business Outlook

Pros

The pay is the only good thing that came from here

Cons

Management shows favoritism, little advancement opportunities, very slow operating systems. They expect you to put them before your family and don't follow ADA accommodations

Viewing 493 - 495 of 19,256 Reviews

Glassdoor has 24,712 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.