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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,262 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,262 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      1.0
      Jan 31, 2015

      A place that will get you barely by for a little while

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I worked with some great people and enjoyed the members we dealt with.

      Cons

      My main issue is manegment up they don't care about you unless your stats are high. If you make it though training and ocp be prepared to work long days, weekends and holiday! They advertise holidays off but no you work almost all holidays without holiday pay. Be prepared to suck up to your managers.

      2.0
      Jan 21, 2015

      Sad excuse for a job

      Member service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      I'm actually having a hard time thinking of pros at this job. Probably the people, I made some great friendships.

      Cons

      It's disgusting. There was bed bugs and fleas on the call floor. The desks are never cleaned and always have dust all over them. Management has no idea what they are doing and doesn't care anything about you. One manager will tell you one thing and another will tell you something else. All of the managers play favorites. They have no communication with each other. The pay SUCKS and even if you do get promoted, you don't get a raise. Not worth it at all!! I dreaded going to work everyday.

      1.0
      Jan 1, 2015

      Seasonal Hell with Sitel

      Customer relations
      Recommend
      CEO approval
      Business Outlook

      Pros

      The best thing about this job was the fact that u didn't have to get stuck in traffic to get to work

      Cons

      I started training classes on October 6th 2014 and I was excited about the job because it was a full time job working 40 hours per week making 9.00 per hour . I just tried to log in the system tonight to check my schedule for next week and I have been locked out the system. I was told on December the 31st that I will remain on the Toys R Us campaign and I was lied to. This company led me to believe that I was going to continue to work for TOYs Rus and that was not true, any advice is to stay far away as possible, The SMes and coaches suck they don't like to help and they pick who they want to help, schedules are constantly changing and have no set hours. When hired that told me it was permanent and they pulled this. Looks like I have to pack my equipment up and send UPS in the morning.

      Viewing 565 - 567 of 19,262 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,719 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.