Foundever reviews

3.9

78% would recommend to a friend

(19,266 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,266 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Aug 7, 2013

Meh

Recommend
CEO approval
Business Outlook

Pros

Management and trainers are friendly and helpful.

Cons

The training did not adequately prepare employees for the situations they would be facing once out on the call floor. The customers are mostly abusive, and the "call handle times" rushed things to a point that seemed to instill more anger in the customers. Also, the pay raises were dismal.

1.0
Jul 16, 2013

Stay far away!!

Recommend
CEO approval
Business Outlook

Pros

Offers 40+ hours a week.

Cons

Everything about this place is low class. I was new to the area and needed something right away. Pay is EXTREMELY low $9.00 to start. Raises are a joke. This call center is the absolute definition of micro-management. Management (coaches) did the best with what they had to work with but, overall horrible place to work. Attrition was terrible, they even admitted they have a problem. People last typically a few weeks and are on to better things and better pay. NOT ONE AGENT ever once saw the "significant bonus" for retaining customers w/ 24 hour fitness in the entire time since the campaign started last year.

4.0
May 13, 2013
Recommend
CEO approval
Business Outlook

Pros

Opportunities for advancement, just have to hang in there and continue doing the work. Know the material inside and out, and you will have opportunities with the company.

Cons

Lots of angry customers, so you have to have a ton of patience and be able to stay positive in a job where most people who call in are already upset once they are speaking with you.

Viewing 583 - 585 of 19,266 Reviews

Glassdoor has 24,722 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.