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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,267 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,267 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      3.0
      Mar 15, 2026

      Average CX QA role

      Qa analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote Friendly staff PTO Paid Holidays

      Cons

      Favoritism Micromanagement Stagnant wages Limited room for grow

      1.0
      Mar 11, 2026

      Underpaid, Overworked, and Unrealistic Expectations

      Usaa agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Remote , that’s all I can say

      Cons

      • Extremely low pay for the amount of responsibility. $17 during training and $18 after licensing is not competitive for insurance work. • Unrealistic training timeline. Only about a week to study for the insurance exam, and if you fail they deduct $300 from your paycheck. • Constant monitoring. Having to keep your camera on during training and OJT feels excessive and uncomfortable. • Very heavy workload. Reps are expected to handle complicated auto policy questions, billing issues, and frustrated members all at once. • Many members are older and struggle with technology, which makes simple tasks take much longer while still being judged on call metrics. • Stressful environment with high expectations but very little support.

      avatar
      Foundever Response
      4mo
      Thank you for sharing your experience and feedback. I appreciate you taking the time to highlight your perspective, and I’m glad you mentioned the flexibility of remote work. Foundever encourages open communication through several channels, including the MAX survey, daily pulse checks, daily training surveys, and our open door policy so we can continue learning and improving. For licensed roles, the company covers the cost of training and certification, and the reimbursement agreement related to those expenses is explained and acknowledged prior to employment so expectations are clear. If you would like your concerns reviewed further, please feel free to reach out to People Services at peopleservices@foundever.com. Jasmin at Foundever
      1.0
      Feb 26, 2026

      Draining

      Technically support
      Recommend
      CEO approval
      Business Outlook

      Pros

      Working from home and a flexible schedule.

      Cons

      Managers and Team leads are bad at their jobs, make mistakes, and throw you under the bus.

      avatar
      Foundever Response
      4mo
      I appreciate you sharing your perspective. It’s great to hear that the flexibility of working from home and the schedule worked well for you. A supportive leadership environment is important to the employee experience, and feedback like this helps highlight areas where teams can continue improving communication and support. Thank you for taking the time to provide your feedback. Jasmin at Foundever
      Viewing 601 - 603 of 19,267 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,723 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.