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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,269 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      3.0
      Apr 7, 2025

      Depends on what you want

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They will work with you

      Cons

      Training is subpar, it is a process of completing Modules, but not really training on the software you will be supporting (Intuit). The support is almost absent, if you are working and have an issue, good luck getting an answer from the chat group. Involuntary upskilling, even if you mention that you are not ready to move up to another skill they will upskill you anyway. Also, check your pay! They will short you while making you upskill which comes with a slight raise.

      1.0
      Apr 4, 2025

      Terrible Company

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The only pro that I can say about this company is that there are opportunities to work from home.

      Cons

      With that said, they absolutely exploit people looking for work at home opportunities. The pay is extremely low lower than anyone else in the industry. The training is inadequate and the supervisors are awful. No support.

      3.0
      Mar 11, 2025

      Their Systems Are Always Glitchy

      Customer service representative (csr)
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great initial training. Yummy free food. Fun games & occasional group activities. Nice to work in a place where you sit down & there's a heater/AC. Nice desk job if you are disabled or just old & tired. Great work life balance if you're okay with working occasional weekends. Good opportunities for over-time. They will not call you at home or ask you to work from home without pay.

      Cons

      Their computer systems are always glitching out all the time & it causes you to make massive mistakes in your work. Then, they blame you. They blame you if you ask a question because their resources were down but they also blame you when their resources were down & you didn't access them or didn't ask a question. They blame you if you didn't know some obscure topic that was hidden somewhere in their resources but you didn't access them because they were down. Again! The salary is great if you want to live with roommates until you die. If you get promoted, you'll be so busy that you'll miss your lunch breaks & go home hungry. Good luck.

      Viewing 625 - 627 of 19,269 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,729 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.