3.0
Dec 31, 2024
Recommend
CEO approval
Business Outlook
Pros
Great team environment, long paid training period. Great 4-on, 3-off scheduling.
Cons
A lot of stress from having to speak to frustrated clients who sometimes will curse and put down agents, while the agent must work to de-escalate and remain professional. A lot of inconsistencies in training and production, with leaders providing contradicting advice on many occasions.