Foundever reviews

3.9

78% would recommend to a friend

(4,561 total reviews)
avatar

Laurent Uberti

83% approve of CEO

70% positive business outlook

Reviews by job title

5K reviews

Reviews about "Compensation"

Return to all reviews
3.0
Dec 31, 2024
Recommend
CEO approval
Business Outlook

Pros

Great team environment, long paid training period. Great 4-on, 3-off scheduling.

Cons

A lot of stress from having to speak to frustrated clients who sometimes will curse and put down agents, while the agent must work to de-escalate and remain professional. A lot of inconsistencies in training and production, with leaders providing contradicting advice on many occasions.

1.0
Dec 30, 2024

Terrible

Recommend
CEO approval
Business Outlook

Pros

Very few I could think of, but maybe working with people from different countries.

Cons

Poor management and security protocols are not followed. The brands they work for don’t have an idea of hoy exposed the are. All of the mismanagement ends up affecting the agents who are on a very low salary.

4.0
Dec 28, 2024
Recommend
CEO approval
Business Outlook

Pros

Honestly not a bad place to work. I really enjoy the job. You do the same thing daily. Kind of boring after a while. Calls are pretty much back to back. Mondays are the worst. Can get monthly bonuses if you have good metrics.

Cons

Back to back calls. Mundane

Viewing 703 - 705 of 4,561 Reviews

Glassdoor has 24,743 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.