Foundever reviews

3.9

78% would recommend to a friend

(19,215 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Mar 17, 2022
Recommend
CEO approval
Business Outlook

Pros

Nothing at all to be honest

Cons

Not enough training and poor communication

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Foundever Response
3y
Thank you for your honest review. Call center work can be stressful especially during peak seasons. Deland has a new account, and the pay is now $17 per hour. We offer extensive training and ensure that our associates have the resources and support they need to help alleviate that stress. We also have an open door culture and encourage our associates to reach out when they need help along with our Employee Assistance Program. We appreciate this feedback and will be sharing your experience. Jasmin at Foundever
1.0
Feb 25, 2022

i cant wait to get out of here

Recommend
CEO approval
Business Outlook

Pros

my trainer was amazing AS A PERSON, my teammates in training were also amazing, i really loved my mentor too.. the people there make it hard to leave, they also seem to have roles available to be promoted soon, or so they like to preach

Cons

barely any breaks, 30 min lunch, back to back calls all day, everyone is so busy that you rarely get help, we service 800 different credit unions and every script is different so you cant memorize or really learn , the systems are SO SLOW AND LAGGY if you are lucky enough to have a decent computer sent to you, it will still be extremely laggy and members will have to wait a long time for your systems to load, then your marked off for dead air, my mental health is suffering hard

1.0
Jan 6, 2022

Don’t work here!

Recommend
CEO approval
Business Outlook

Pros

I have yet to find any pros about this job

Cons

The pay is never correct, you always get cheated out of hours and have to contact them to correct it. Their trainings are a complete joke, instead of getting the training you need to do your job the trainer allows people in the group to sit there for hours talking about their personal lives and act stupid instead of learning anything. That’s why when you are on your own and trying to do this job you are lost because you’ve learned more about the game kahoot and peoples private lives and know nothing about the job itself! The trainer says nothing she rarely even stays in the group long enough to know what’s going on! Make this job your last choice unless you’re desperate and if you need money don’t go here!

Viewing 181 - 183 of 19,215 Reviews

Glassdoor has 24,658 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.