Foundever reviews

3.9

78% would recommend to a friend

(19,256 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,256 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jan 12, 2016

Horrible Company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work life balance is manageable.

Cons

Rude coaches who don't support their agents

2.0
Jan 12, 2016
Recommend
CEO approval
Business Outlook

Pros

Most of the time you'll work with some great people Okay place to get your start in customer service Paid holidays Work from home options available if you're into that kind of thing

Cons

Pay is well below industry standard for the same work "Promotions" to positions of higher responsibility and authority often do not come with a pay raise Company alternately encourages a high turnover rate of employees but punishes managers who have a high turnover rate on their team Work from home does not follow on site Global Operating Standards leading to overworked managers with unmanageable team sizes who are unable to complete their duties or provide proper direction to their team members Pay raises were frozen for all employees who have worked there for more than two years during the financial crisis. Despite the financial recovery and Sitel seeing record profits they have not seen fit to reinstate raises past the two year mark.

Viewing 18520 - 18522 of 19,256 Reviews

Glassdoor has 24,713 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.