Is Foundever a good company to work for?

Foundever has an overall rating of 3.9 out of 5, based on over 24,672 reviews left anonymously by employees. This rating has been stable over the past 12 months. 78% of employees would recommend working at Foundever to a friend and 71% have a positive outlook for the business. The best reviews about Foundever have been left by employees working as Director , Call Center Customer Service Representative and Recruiter .

Does Foundever pay their employees well?

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.7 out of 5. Find out more about salaries and benefits at Foundever. This rating has been stable over the past 12 months.

How satisfied are employees working at Foundever?

78% of Foundever employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Foundever 3.9 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4422) , Customer Service Representative (CSR) (1503) , Customer Service Professional (761) , Customer Service Agent (697) , Customer Service (425) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (259) , Learning Specialist (202) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Customer Service Associate (139)

What are employees saying about Foundever layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

What are the top reviewed Foundever locations?

Las Vegas , Augusta , Knoxville , Spartanburg , Ocala , Miami , Nashville , Houston , Atlanta , Albuquerque , Oak Ridge , Fayetteville , Fort Smith , Dallas , Pompano Beach , Fishers , Orem , San Angelo , Norman , Starkville , Tampa , Hamilton , New York , Panama City , Wise , Sumter , Lake City , Indianapolis , Asheville , Morristown

Foundever reviews

3.9

78% would recommend to a friend

(19,222 total reviews)

Laurent Uberti

84% approve of CEO

71% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (19,222 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,222 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews

1.0

Jun 15, 2015

Sitel not best but better than most.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good schedule works well with your needs

Cons

The coaches were very rude and had to compete with you and all the pretty girls.

1.0

Jun 13, 2015

Poor management

Msr

Recommend

CEO approval

Business Outlook

Pros

Pay and co workers were great

Cons

Poor management and the team leads had fovorites.

3.0

Jun 13, 2015

Great potential, local disconection

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Globally speaking, the company has many strengths and bold values. Processes are aimed to optimize costs and efficiency of operations. Work at Home initiatives demonstrate the company is aligned with today's tendencies and is looking forward to implement them, leveraging his segment to the next level.

Cons

Locally the company lacks strong leadership. Upper management is completely disconnected with global mindset. There is a lot of "Game of Thrones like" internal power struggles that make the business loose completely the sense o priorities. Every office in the region act as an independent kingdom, with his own set of beliefs, goals, allegiances and agendas. Although connected to a central ruler ship, there's is s strong "silo mindset" that is difficult to overcome.

Viewing 18682 - 18684 of 19,222 Reviews

Jobs at Foundever

Customer Service Representative

Early Career and University Programs Manager

Customer Service Representative

Retention Customer Service Associate

Foundever

Foundever reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Sitel not best but better than most.

Poor management

Great potential, local disconection

Jobs at Foundever

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