Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,215 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,215 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

      Reviews by job title

      19K reviews
      3.0
      Jan 25, 2016

      Customer service

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Easy to get a part-time job which is good meanwhile the studies.

      Cons

      There's not a lot of possibility of evolution, and the system of bonusses is really not advantagous

      3.0
      Jan 21, 2016

      overinflated young "pros" in management think only of winning, not if they're playing it fair

      Csr1
      Recommend
      CEO approval
      Business Outlook

      Pros

      I was on a call while the command center people were announcing the winners of a fashion contest among the teams. Everyone who weren't taking calls were cheering the winners as I was desperately thumbing down the mute button because they were loud and my caller was having trouble hearing me. But my caller appreciated the atmosphere, which he described as very positive. He simply laughed at me, realizing how distracted I was at the time. That's the kind of atmosphere I enjoyed at SITEL. The calls were hard enough and everyone has their share of arrogant, irate customers. So management comes up with just about anything to get your mind off the difficulties of your work. Sometimes it's a bag of candies in your station, sometimes it's gift checks, most of the time it's after-hours parties. Although because we're on the night shift, that meant beer in the mid morning hours.

      Cons

      The higher up you go in the ladder, it seems, the less professional your colleagues become. Our campaign is populated with 20-year-olds and 30-year-olds who see Business process outsourcing in general, and call centers in particular, as an easy grind in terms of managerial experience. Take a few calls, get promoted in six months, pirate other teams' best members, get all the perks and good ratings for your team, stab other team leaders in the back, suck up to higher management by betraying your team and working them to the ground to get better grades, get promoted again, stick to your AMO position for years, and retire only when you're in your early 30s and there's an opening in some bank's senior management team. That seems to be what everyone's after. After all, in their 20s, they have a lot to look forward to career-wise. The earlier they make it to the top, the better for their career, even if they leave a trail of bad blood and karma in their wake.

      Viewing 19021 - 19023 of 19,215 Reviews
      Related searches: Foundever jobs | Foundever salaries | Foundever benefits | Foundever interviews
      ReviewsFoundever reviews

      Glassdoor has 24,658 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.