Foundever reviews

3.9

77% would recommend to a friend

(19,193 total reviews)
avatar

Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,193 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Jan 2, 2013
Recommend
CEO approval
Business Outlook

Pros

The infrastructure improved quite a lot during my tenure, Less work pressure compared to other companies, salary & incentives were also not bad

Cons

No Management systems in place, Too many client rules get broken by top management for profit generation because of which usually most employees are asked to resign when the client discovers the anomalies. This practice occurs with alarming regularity.

2.0
Dec 31, 2012

Sitel

Recommend
CEO approval
Business Outlook

Pros

The people I have worked with have kept me staying in the company. An advantage with Sitel is that when one's account closes they will exert effort to transfer you to another suitable account without affecting your tenure.

Cons

Being internally promoted is disadvantageous - they hire externally at a higher rate and does not align causing imbalance and therefore dissatisfied employees. They compensate better to lure you to join the company but does not exert much effort in keeping you within the company. They offer leaves but for agents to use them they offer limited slots to avail them and therefore are unable to use them properly since they do not compensate or convert them anymore. Internal promotions are hardly compensated - their basic remains the same for 10-11 months while their workload is already that of the position they are heading to.

Viewing 19039 - 19041 of 19,193 Reviews

Glassdoor has 24,630 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.