Foundever reviews

3.9

78% would recommend to a friend

(19,218 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,218 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
1.0
Feb 20, 2017

API

Recommend
CEO approval
Business Outlook

Pros

It's a check that ensures you will not become homeless

Cons

EVERYTHING!!! Coaches and Operation Managers should ONLY be promoted IF and WHEN they have walked in an agents shoes in that SPECIFIC department for AT LEAST a year! Very few API managers have actually worked as an API agent and most of them do not have the correct answers if you ask them a question. USAA members are very rude and have a God complex. They will talk down to you and play the victim card over the littlest thing that at other companies would not even be an issue. Get rid of USAA, you can do better. No one deserves to be treated the way that USAA members treat us. Stop being cheap and make billing do their job. API IS NOT BILLING!?!??!?!?!?!?!!?!?!?!?!?!?!??!?!!?!?

3.0
Jan 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Hourly rate. Experience working in insurance can be used after leaving Sitel.

Cons

Hourly rates capped. No point in staying long period. 3 months to get raise promised processed in the system. Harassed re going to bathroom too often. Any benefit 3 to 6 months to process. Red tape abounds. Pressured and micro managed employees.

Viewing 238 - 240 of 19,218 Reviews

Glassdoor has 24,662 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.