Foundever reviews

3.9

78% would recommend to a friend

(19,219 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,219 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Dec 17, 2015
Recommend
CEO approval
Business Outlook

Pros

The Pros is that the pay is good for entry level individuals like myself. Also, the hours fit with my schedule and the bonus was that I could work from home.

Cons

I was switched from sales to tech support training class because the reason giving was that the sales training class was to full and they needed to move people around. I thought that they training class would be centered on the technical aspect of the job. However, needless to say, the training was centered on sales. So, I was not prepared to do this job to the best of my abilities. When offered additional training and I accepted. They quickly responded back with that they were not allowed to do this. Then, my current manager decided to just go ahead and send me an end of employment letter stating that I chose not to be employed with this company. Which, is bogus and she should be fired for that.

3.0
Sep 24, 2015

Customer service

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Hire you right away and give you benefits after 90 days. Will train you for the position.

Cons

Will make you take disconnections from customers and charge that loss of revenue to the agent who took the disconnect even if it was not their customer.

1.0
Sep 10, 2015
Recommend
CEO approval
Business Outlook

Pros

Setting your own schedule, able to work overtime during peak season, great benefits & was eligible after 3 months.

Cons

Not enough training, not paid for the actual hours worked, to many web applications, not enough support help, phone system logs you out of the time clock.

Viewing 256 - 258 of 19,219 Reviews

Glassdoor has 24,665 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.