Is Foundever a good company to work for as a Workforce Analyst?

Workforce Analyst professionals working at Foundever have rated their employer with 3.9 out of 5 stars in 53 Glassdoor reviews. This is an average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Workforce Analyst Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Workforce Analyst interview questions at Foundever .

Does Foundever pay Workforce Analyst employees well?

Workforce Analyst professionals rate their compensation and benefits at Foundever with 3.9 out of 5 stars based on 53 anonymously submitted employee reviews. This is 5.3% better than the company average rating for salary and benefits. Find out more about Workforce Analyst salaries at Foundever.

How happy are Workforce Analyst professionals working at Foundever?

71% of Workforce Analyst employees at Foundever would recommend their employer to a friend. This rating has increased by 6% in the past 12 months. Workforce Analyst professionals have also rated Foundever with a 3.8 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.1 rating for culture and values and 4.0 rating for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4435) , Customer Service Representative (CSR) (1509) , Customer Service Professional (762) , Customer Service Agent (698) , Customer Service (427) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (201) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1078 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 665 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 478 reviews)); "Benefits are good and fair" ((in 468 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 364 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1169 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 825 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 233 reviews)); "No bonuses and no salary increase" ((in 141 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 130 reviews))

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Foundever

Foundever Workforce Analyst reviews

3.9

71% would recommend to a friend

(53 total reviews)

Laurent Uberti

75% approve of CEO

73% positive business outlook

Ratings by category

4.2

Diversity & inclusion

4.1

Culture & values

4.1

Senior management

4.0

Career opportunities

3.9

Compensation and benefits

3.8

Work/Life balance

Workforce Analyst employees have rated Foundever with 3.9 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Workforce Analyst professionals have a good working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Workforce Analyst professionals compared to other employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

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Parent or family caregiver

Veteran status

Reviews by job title

53 reviews

3.0

Jul 15, 2026

Nice colleagues, but low pay and heavy workload

Workforce real time analyst

Recommend

CEO approval

Business Outlook

Pros

nice people over there !

Cons

low payment, high amount of work

4.0

Apr 17, 2026

Workforce manager

Recommend

CEO approval

Business Outlook

Pros

Team spirit Manager Health insurance Humans

Cons

Pay mistakes Going back to the office Lack of recognition

Foundever Response

Thank you for taking the time to share your experience. We're pleased to hear that you've found the role enjoyable and that the working hours have been a positive aspect of your experience. We also appreciate your feedback regarding rotating shifts, workplace policies, and career progression. Insights from our employees are important as we continue to review our processes and develop opportunities for growth across the organization. Thank you for being part of the Foundever team, and we wish you continued success in your journey with us.

4.0

Oct 30, 2025

Very sqtisfied so far

Workforce real time analyst

Recommend

CEO approval

Business Outlook

Pros

Good Salary Decent working hours Good community

Cons

A bit slow on the administrative part

Viewing 1 - 3 of 53 Reviews

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Foundever

Foundever Workforce Analyst reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice colleagues, but low pay and heavy workload

Workforce manager

Very sqtisfied so far

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