Is Four Seasons a good company to work for?

Four Seasons has an overall rating of 3.8 out of 5, based on over 4,237 reviews left anonymously by employees. This rating has decreased by 1% over the last 12 months. 67% of employees would recommend working at Four Seasons to a friend and 60% have a positive outlook for the business. The best reviews about Four Seasons have been left by employees working as Licensed Massage Therapist , Intern and Pool Server .

Does Four Seasons pay their employees well?

According to anonymously submitted Glassdoor reviews, Four Seasons employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at Four Seasons. This rating has been stable over the past 12 months.

How satisfied are employees working at Four Seasons?

67% of Four Seasons employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Four Seasons 3.2 out of 5 for work life balance, 3.8 for culture and values and 3.8 for career opportunities.

What are the top reviewed jobs at Four Seasons?

Server (104) , Server/Waiter (75) , Front Desk Agent (67) , Bartender (61) , Hostess (60) , Manager (58) , Front Desk Receptionist (56) , Intern (53) , Reservations Agent (48) , Assistant Manager (45) , Sales Manager (43) , Concierge (42) , Banquet Server (40) , Server Assistant (29) , Supervisor (28)

What are the pros of working at Four Seasons according to real employee reviews?

"The benefits for working at four seasons are great in that you get free and discounted rooms" ((in 450 reviews)); "Great people to work with and interesting projects to work on." ((in 179 reviews)); "Great culture of respect and history of empowering “line level” employees to be able to anticipate guests needs and respond to any issues" ((in 153 reviews)); "Great training; Can lead to better jobs" ((in 65 reviews)); "Great team to work with." ((in 65 reviews))

What are the cons of working at Four Seasons according to real employee reviews?

"Management is poor and unintelligent." ((in 203 reviews)); "Long hours and the demands of the guests (like any other job in management!)" ((in 166 reviews)); "working as management at FD is long hours and no work life balance" ((in 134 reviews)); "Hotel industry in general is tough and low in salary" ((in 89 reviews)); "Bad managers not so great at times" ((in 76 reviews))

What are employees saying about Four Seasons layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Four Seasons layoffs and their outlook for job security at Four Seasons in 2026.

What are the top reviewed Four Seasons locations?

Los Angeles , Orlando , Boston , Denver , Chicago , Austin , New York , Dallas , Miami , Baltimore , Beverly Hills , Philadelphia , Washington , Jackson Hole , Houston , Saint Louis , Seattle , Scottsdale , Atlanta , Las Vegas , San Francisco , Westlake Village , Vail , Santa Barbara , Kailua Kona , Palo Alto , Kapolei , Carlsbad , Palm Beach , Wailea

Four Seasons reviews

3.8

67% would recommend to a friend

(3,467 total reviews)

Alejandro Reynal

85% approve of CEO

60% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (3,467 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Four Seasons has an employee rating of 3.8 out of 5 stars, based on 3,467 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Four Seasons employee rating is in line with the average (within 1 standard deviation) for employers within the Hotels & Travel Accommodation industry (3.6 stars).

Reviews by job title

3K reviews

5.0

Apr 12, 2019

The BEST

Front desk supervisor

Recommend

CEO approval

Business Outlook

Pros

- Management does not let you get bored. - Tons of room for growth. - Management empowers you to make decisions on your own. - Health benefits are great; employee travel policies are even better - Compensation is good - Environment is created to make everyone get along

Cons

- Some crazy guests, but any hotel can have that. Besides unpleasant experience with some guests, everything else is sunshine. There are long hours, but I'm passionate about the business and company. If hospitality is not your passion, not the best match. Otherwise, come on in!

Four Seasons Response

7y

Thank you for your review and letting us know that we’re on the right track! We love hearing reviews like this about what makes working at Four Seasons so special.

3.0

Apr 11, 2019

Mixed feelings but they mean well

Front office manager

Recommend

CEO approval

Business Outlook

Pros

The benefits are nice and HR does a lot to keep employees engaged.

Cons

The pay and hours are pretty bad compared to other Hotel companies. There is also quite a bit of drama and gossip within the hotels, that management plays in to...it's very unprofessional.

Four Seasons Response

7y

Thank you for your honest review. We appreciate you taking the time to provide some feedback and will ensure we pass along this information to the appropriate people.

3.0

Apr 9, 2019

Up and down, really depends on how engaging the management is how over loaded they are.

Food server

Recommend

CEO approval

Business Outlook

Pros

Benefits are great from discounts on premium items and free hotel stays

Cons

You will see when you start during pre training. They have a sign that says it all " Welcome Home" and they mean it, you'll see your actual home from time to time.

Four Seasons Response

7y

Thank you for your review and for your honest feedback. We're always looking for ways to improve and become better for both our guests and our employees. We encourage you to speak with your manager and discuss new ideas to make the training and your personal career development better at Four Seasons. Have a great day!

Viewing 289 - 291 of 3,467 Reviews

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Jobs at Four Seasons

Valet Laundry Attendant

Housekeeping House Attendant

Front Desk Receptionist

Four Seasons

Four Seasons reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

The BEST

Mixed feelings but they mean well

Up and down, really depends on how engaging the management is how over loaded they are.

Top companies for "Compensation and Benefits" near you

Jobs at Four Seasons