Communication is terrible because of the language barrier some of the dispatchers are rude, I got calls for loads at the same time as a text in hopes of rushing me into a bad rate. they consistently call for location even with live tracking and blame it on the customer, no customer is asking for an update at 2am!, once a load is booked you have several different dispatchers to respond to at times, once your unloaded, you send BOL and pics to one dispatcher, another one text are you on site and can they get pics of of the same info meanwhile waiting for a gtg from the the first one you sent info too.
Constant haggling on the rates then use used car salesman tactics telling you they have to check back with the broker(like I don't know its the dispatcher that's making the final call not the broker)I just started 5 months ago and just hired my own dispatcher for 8% per load, speaks English(American) and knowledgeable about the industry.
