Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 8% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.2 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Pay is good but shortly after start date they started changing the commission pay structure making it harder to get paid for closing deals." ((in 272 reviews)); "Good benefits for employees and family" ((in 254 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 154 reviews)); "company offers a good salary" ((in 42 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 34 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 152 reviews)); "Bad Upper Management." ((in 93 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training for managers." ((in 48 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 43 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

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Frontier

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Compensation and benefits

3.2

Culture & values

3.2

Work/Life balance

3.2

Career opportunities

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

1.0

Oct 28, 2025

Worst

Offline customer support

Recommend

CEO approval

Business Outlook

Pros

Always awarded us with pizza

Cons

Everything came down to the needs of the business... had a heart attack on site, please report to work tomorrow on time or it will be an infraction if you dont have to to cover the ambulance ride.

Frontier Response

7mo

Thank you for letting us know about your experience. I can assure you, this does not align with our values. We’d like to hear more about your experience so we can be sure to address any issues. Please contact our Employee Support Team at FrontierCareersFeedback@ftr.com.

3.0

Oct 14, 2025

Ask questions beyond the JD

Senior account executive

Recommend

CEO approval

Business Outlook

Pros

Flexible, dynamic, fast paced, high rewards

Cons

Uncertain future due to acquisition by Verizon closing Q1 2026

Frontier Response

8mo

Thank you for your feedback. We are always working to ensure our employees feel heard and valued. If you’d like to share more about your experience, please reach us at FrontierCareersFeedback@ftr.com.

3.0

Oct 11, 2025

Union Pay

Fiber network field technician

Recommend

CEO approval

Business Outlook

Pros

Union, so steady pay increases but can be problems during contract negotiations.

Cons

Every 4 years prior to contract renewal a lot of things get bad.

Frontier Response

8mo

Thank you for taking the time to share. If you’d like to share more about your experience, please contact FrontierCareersFeedback@ftr.com.

Viewing 34 - 36 of 2,500 Reviews

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Jobs at Frontier