Does Frontier pay their employees well?

According to anonymously submitted Glassdoor reviews, Frontier employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Frontier. This rating has improved by 9% over the last 12 months.

How satisfied are employees working at Frontier?

56% of Frontier employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Frontier 3.2 out of 5 for work life balance, 3.1 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Frontier?

Customer Service Representative (62) , Manager (46) , Sales Representative (43) , Network Engineer (37) , Account Executive (35) , Supervisor (34) , Sales and Service Technician (32) , Technician (30) , Enterprise Account Executive (26) , Project Manager (25) , Network Technician (24) , Local Manager (17) , Sales (17) , Customer Service (16) , Facilities Assigner (16)

What are the pros of working at Frontier according to real employee reviews?

"Good benefits for employees and family" ((in 274 reviews)); "The pay is good and I love working with the public" ((in 270 reviews)); "The people that you work with are well know ledged and always great about sharing their intel" ((in 148 reviews)); "company offers a good salary" ((in 41 reviews)); "Since Covid, the job type has been work from home and it has been flexible." ((in 32 reviews))

What are the cons of working at Frontier according to real employee reviews?

"Overall management is poor." ((in 155 reviews)); "Bad upper management." ((in 89 reviews)); "The systems are a mess and senior leadership doesn't know what to do with the FiOS product." ((in 60 reviews)); "No training at all." ((in 50 reviews)); "I feel that we as Local Managers do the jobs of a lot of other departments." ((in 47 reviews))

What are employees saying about Frontier layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Frontier layoffs and their outlook for job security at Frontier in 2026.

Frontier reviews

3.4

56% would recommend to a friend

(2,500 total reviews)

Nick Jeffery

70% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.6

Compensation and benefits

3.2

Work/Life balance

3.2

Career opportunities

3.1

Culture & values

3.1

Senior management

Frontier has an employee rating of 3.4 out of 5 stars, based on 2,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Frontier employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

3K reviews

3.0

Jan 22, 2012

Being an employee with Frontier was much better PRIOR to July 1, 2010 when the Verizon properties were added

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Frontiers focus on being involved and giving back to the communities; local engagement, community involvement. Frontier is working hard to bring substandard former Verizon properties upto a operating standard that provides service to customers. Frontier Management does care about the employees and provides recognition and thanks for jobs well done.

Cons

Not really downsides, in this economy many have remained employeed and this has been a choice but the salaries at Frontier are much lower than the industry. A great deal of upper leadership is from friends of CEO and top executives and often times are making changes that appear on the fly they make sense to their previous industry but the changes get discarded and employees left disgruntled.

4.0

Feb 5, 2026

Great workplace

Graphic designer

Recommend

CEO approval

Business Outlook

Pros

Great team, interesting work. Very positive workplace

Cons

Fluctuates between too much and too little work

Frontier Response

4mo

We’re always striving to create a positive culture that empowers our employees to thrive. We’re glad you’ve experienced that at Frontier. Thank you for taking the time to share!

4.0

Jun 21, 2025

Reviee

Sales development representative (sdr)

Recommend

CEO approval

Business Outlook

Pros

Good place to work now

Cons

Not soo great benefits now

Frontier Response

11mo

We’re always striving to create a positive environment where our employees can succeed. We’re thrilled you’ve found a positive space at Frontier.

Viewing 2434 - 2436 of 2,500 Reviews

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Jobs at Frontier

Frontier

Frontier reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Being an employee with Frontier was much better PRIOR to July 1, 2010 when the Verizon properties were added

Great workplace

Reviee

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