Question 1

Does Frontline Call Center pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Frontline Call Center employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Frontline Call Center. This rating has decreased by 3% over the last 12 months.

Question 2

How satisfied are employees working at Frontline Call Center?

Accepted Answer

79% of Frontline Call Center employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Frontline Call Center 4.3 out of 5 for work life balance, 4.3 for culture and values and 4.1 for career opportunities.

Question 3

What are the top reviewed jobs at Frontline Call Center?

Accepted Answer

Customer Service Representative (14), Customer Service Agent (6), Account Manager (4), Call Center Agent (4), Customer Service Supervisor (3), Sales Representative (3), Blended Agent (2), Blended Customer Care (2), Client Success Manager (2), Customer Service Representative (CSR) (2), Quality Assurance Specialist (2), Technical Support Analyst (2)

Question 4

What are the pros of working at Frontline Call Center according to real employee reviews?

Accepted Answer

"Great training" ((in 8 reviews)); "Working remotely, awesome managers who support employees, employees help each other as well." ((in 5 reviews)); "Supervisors always listen to your concerns," ((in 5 reviews)); "Everyone is friendly and willing to help each other succeed." ((in 4 reviews)); "Upper management is interested in my thoughts and ideas, and continues to be invested in my success." ((in 3 reviews))

Question 5

What are the cons of working at Frontline Call Center according to real employee reviews?

Accepted Answer

"Low pay" ((in 8 reviews)); "Poor management, bad benefits, cronyism very prevalent." ((in 4 reviews))

Question 6

What are the top reviewed Frontline Call Center locations?

Accepted Answer

Eastsound, Friday Harbor, Atlanta, Virginia Beach, Houston, Bellingham, Jacksonville, Tampa, Richmond, Saint Louis, Milwaukee, Grayling, Grand Rapids, Washington, Charlotte, Coppell, Texas City, San Antonio, Little Rock, Arlington, Marysville, Seattle, Kissimmee, Hiram, Macon, Remote, Florida Ridge, San Juan Island

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