Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

86% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Salary competitive & Good work ethic for the leaders" ((in 31 reviews)); "Good pay, culture and bonus potential" ((in 21 reviews)); "Income and experience are some good benefits" ((in 18 reviews)); "Great culture" ((in 15 reviews)); "Great people ." ((in 14 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 15 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 8 reviews)); "Awful training" ((in 6 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews)); "People in the production is unfair and has favoritism," ((in 3 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

86% would recommend to a friend

(427 total reviews)

Steve Kezirian

92% approve of CEO

79% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

4.0

Apr 23, 2022

Great company

Retention advisor

Recommend

CEO approval

Business Outlook

Pros

Loved my job, trained well, awesome coworker and support team

Cons

Rude people we dealt with

Full Potential Solutions Response

3y

Thank you for your positive review! We're glad to hear that you enjoyed your experience with us. We will continue working to improve so that you have an experience that meets your expectations.

3.0

Apr 22, 2022

Not right for everyone

Technical support analyst

Recommend

CEO approval

Business Outlook

Pros

Good entry level job for IT

Cons

Call center technical support with little training and low level of support

Full Potential Solutions Response

3y

Training and coaching are important when setting goals as a team. Your feedback is helpful because we can continue to reinforce the importance of the two aspects and do coaching on a frequent basis.

4.0

Apr 20, 2022

Like any BPO Industries

Team manager

Recommend

CEO approval

Business Outlook

Pros

Fast Hiring Application and accommodating recruitment team

Cons

Slow response for HR's concerns

Full Potential Solutions Response

3y

Thank you for your opinion. Your suggestions help us to follow up on the departments' processes, give prompt solutions and improve.

Viewing 328 - 330 of 427 Reviews

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