Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

86% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Salary is good." ((in 30 reviews)); "They treat their workers fairly and the pay is decent." ((in 18 reviews)); "Great culture and people I work with." ((in 16 reviews)); "Income and experience are some good benefits" ((in 15 reviews)); "Great people ." ((in 12 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 15 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 8 reviews)); "Awful training" ((in 6 reviews)); "People are being scammed taking this job due to no job security and suspending or removing the people is their main goal." ((in 5 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

86% would recommend to a friend

(427 total reviews)

Steve Kezirian

92% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

5.0

Apr 11, 2023

Thrilling and Challenging

Junior data analyst

Recommend

CEO approval

Business Outlook

Pros

Opportunity to excel and build your own pipeline at your own pace Gained ecxperience with CRMS Had the chance to bouild connections and bring direct revenue Great communication bridge with staff members

Cons

There was lack of growing opportunities

Full Potential Solutions Response

3y

We look for the best for our employees. We value your feedback so that we can continue to improve our processes.

5.0

Mar 21, 2023

Good place to work

Virtual customer support associate (chat)

Recommend

CEO approval

Business Outlook

Pros

Good facilities, everyone is very accommodating, nice benefits and perks.

Cons

The company is very strict when it comes to business because business is business here at Full Potential Solutions which is why you got the highest pay that they can offer about 30-45k as an agent However, if you are not productive they will end your contract with them without any extension. I could say as a previous employee of FPS hopefully they could at least have an extension or let the employee reach up to 6 months and decide whether they will be regularized or not by the company before they end their contract.

Full Potential Solutions Response

3y

Your comments are valuable to us so that we can continue to improve. It is important for us to have a motivated team!

1.0

Mar 17, 2023

No structure and managers, supervisors, down to team supports are power trippers

Non voice process

Recommend

CEO approval

Business Outlook

Pros

Pay is decent, that is all

Cons

Anti agent, Management is the worst (Frontier account) Davao City. Supervisors down to the team supports are power trippers, you have to blindly follow them like idiots otherwise you will get terminated, keep your comments and suggestions to yourself as the management interprets is as critical and offensive. No due process, be careful and be mindful. Environment is very toxic

Full Potential Solutions Response

3y

We want your experience with us to always be the best. We are disappointed to read that it was not so. That's why, thanks to your comments and advice, we will continue to improve our processes and strengthen the team based on our cultural policy of people first.

Viewing 367 - 369 of 427 Reviews

Top companies for "Compensation and Benefits" near you

IBM

3.6★Compensation & Benefits

Dell Technologies

3.5★Compensation & Benefits

Concentrix

3.6★Compensation & Benefits

Booz Allen Hamilton

3.7★Compensation & Benefits

Jobs at Full Potential Solutions

Loss Mitigation Specialist

Texas

View job

Conversational AI Designer

United States

View job

Team Manager | Insurance Sales