Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

86% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Competitive Salaries: The company offers attractive compensation packages, aligning with industry standards and enhancing job satisfaction and performance." ((in 28 reviews)); "Pay is good and rating is good" ((in 19 reviews)); "Good Compensation and Good Workplace" ((in 17 reviews)); "Great culture" ((in 16 reviews)); "Great people ." ((in 13 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 15 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 8 reviews)); "Awful training" ((in 6 reviews)); "People are being scammed taking this job due to no job security and suspending or removing the people is their main goal." ((in 5 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

86% would recommend to a friend

(427 total reviews)

Steve Kezirian

92% approve of CEO

79% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

1.0

Jul 21, 2025

Their company values are a myth

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

If you need a job they’ll give you one to just about anyone with a pulse

Cons

They say they thrive on integrity but that’s a total myth. Keep track of your metrics. They’ll toss you like a bad habit for one mistake. They would much rather keep the overseas workers for Pennie’s on the dollar than to keep and actually give the tools you need to succeed. Training was a mess, HR is a total bust. Run!

Full Potential Solutions Response

10mo

We believe in a people-first culture where integrity, growth, and support guide everything we do. Perspectives like yours matter—they help us reflect, evolve, and continue building an environment where every individual has the tools to thrive.

1.0

May 20, 2025

Hhh

Sales chat agent

Recommend

CEO approval

Business Outlook

Pros

Good pay plus commission from sales

Cons

Racist company towards minority/ black top salers, will fire you for no reason

Full Potential Solutions Response

10mo

Thank you for your feedback. We appreciate you taking the time to share your thoughts—as we continue to grow, insights like yours help us strengthen our people-first culture and improve the experience for everyone connected to FPS.

3.0

Sep 18, 2024

Should have done more

Customer service representative (csr) ii

Recommend

CEO approval

Business Outlook

Pros

Great team leads, tried to help their teams as much as possible.

Cons

Upper management does not do anything to keep long term employees once they lose a contract.

Full Potential Solutions Response

1y

Thank you for your feedback! We’re glad to hear about the support from your team leads. We’d appreciate any more details on your experiences with upper management. Your insights are important!

Viewing 37 - 39 of 427 Reviews

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