Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

85% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Salary competitive & Good work ethic for the leaders" ((in 31 reviews)); "Good pay, culture and bonus potential" ((in 24 reviews)); "Good Compensation and Good Workplace" ((in 20 reviews)); "Great culture and people I work with." ((in 18 reviews)); "Income and experience are some good benefits" ((in 15 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Political, No growth, Management is bad," ((in 15 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 8 reviews)); "Awful training" ((in 6 reviews)); "People are being scammed taking this job due to no job security and suspending or removing the people is their main goal." ((in 5 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

85% would recommend to a friend

(427 total reviews)

Steve Kezirian

91% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

5.0

Nov 10, 2020

Fun

Tutor

Recommend

CEO approval

Business Outlook

Pros

Great work and office enviorment

Cons

not much bad to say about it

Full Potential Solutions Response

5y

Thank you for sharing your experience. We know that our careers take us down to different paths. We're all grateful that you chose the path with us. We'll continue working hard to provide you with the support you need to be successful in everything that you do. We got this. Keep thriving! - Sondra, VP for People and Culture

1.0

Nov 6, 2020

Full of empty promises

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Pay and flexibility in schedule,

Cons

management, promotions (or lack of)

Full Potential Solutions Response

5y

It disappoints me to review your experience and perspective after several years with FPS. We are a rapidly growing organization and continue to introduce new career paths and development opportunities. We have recently rolled out career progression in several of our agent programs, and the addition of new clients means more opportunities in support and leadership roles. We appreciate your contributions for over 3 years and wish you the best in your new endeavors. - Sondra, VP for People and Culture

5.0

Oct 7, 2020

I like it

Retention specialist

Recommend

CEO approval

Business Outlook

Pros

Work from home good pay

Cons

Weekends and evenings are required

Full Potential Solutions Response

5y

Thank you for your awesome rating. We're all happy to be on the same boat as you, working safely at home and thriving. Our approach has been and continues to be putting people first - which includes ensuring the safety and health of our employees and their loved ones. Please be sure to seek guidance from your management team about your working hours as we only operate during weekdays. We're in this for the long haul, and we hope you are too. Let's continue thriving together! - Sondra, VP for People and Culture

Viewing 103 - 105 of 427 Reviews

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