Does Full Potential Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Full Potential Solutions employees rate their compensation and benefits as 4.3 out of 5. Find out more about salaries and benefits at Full Potential Solutions. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Full Potential Solutions?

85% of Full Potential Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Full Potential Solutions 4.1 out of 5 for work life balance, 4.2 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Full Potential Solutions?

Technical Support Representative (36) , Technical Support (22) , Team Manager (19) , Customer Service Representative (16) , Subject Matter Expert (SME) (13) , Technical Support Specialist (11) , Customer Service Representative (CSR) (8) , Customer Service Agent (6) , Sales Representative (6) , TSR Support (6) , Talent Acquisition Specialist (6) , Call Center Agent (5) , Manager (5) , Retention Specialist (5) , Chat Support Representative (4)

What are the pros of working at Full Potential Solutions according to real employee reviews?

"Salary competitive & Good work ethic for the leaders" ((in 30 reviews)); "Pay is good and rating is good" ((in 23 reviews)); "Good Compensation and Good Workplace" ((in 19 reviews)); "Work from home, great pay and uncapped commission." ((in 15 reviews)); "Great people ." ((in 14 reviews))

What are the cons of working at Full Potential Solutions according to real employee reviews?

"Bad management, No growth, power tripping" ((in 16 reviews)); "existent, cliquishness among managers and favorite employees, vacation time doesn't cash out when you leave, not flexible" ((in 7 reviews)); "Awful training" ((in 6 reviews)); "Upper management is like any other company, ideas are raised but they don't understand the reality of grassroots level workers" ((in 4 reviews)); "Senior leadership trying to save a buck are taking their business outside the US." ((in 4 reviews))

What are the top reviewed Full Potential Solutions locations?

Kansas City , North Kansas City , New York , Branson , Bronx , Dallas , International Falls

Full Potential Solutions reviews

4.2

85% would recommend to a friend

(427 total reviews)

Steve Kezirian

91% approve of CEO

78% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (427 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Full Potential Solutions has an employee rating of 4.2 out of 5 stars, based on 427 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Full Potential Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

427 reviews

5.0

Apr 16, 2024

this is more than the best of all BPO's company

Technical support

Recommend

CEO approval

Business Outlook

Pros

free HMO + 2 free dependents unlike to other company you need to pay your HMO and your dependents

Cons

I don't have any negative feedback of this company .

Full Potential Solutions Response

1y

Thank you for your feedback! We appreciate your positive comments about the HMO benefits. Your input helps us strive for excellence in employee care.

5.0

Apr 16, 2024

n/a

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

The salary is good, and the leaders are great!

Cons

Always experiencing latency with the tools.

Full Potential Solutions Response

1y

Thank you for your feedback! We appreciate your insights and will use them to help improve the overall experience.

4.0

Apr 16, 2024

Company

Technical support representative

Recommend

CEO approval

Business Outlook

Pros

Great compensation. Opportunity to grow. Career Opportunities Friendly environment. Fair benefits.

Cons

Culture- clash tendency since most of the employees are BPO tenure.

Full Potential Solutions Response

1y

Thank you for sharing your feedback! We value your input and will take it into account as we strive to enhance our workplace.

Viewing 181 - 183 of 427 Reviews

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