FullStory reviews

We appreciate you taking the time to share your experience at FullStory with us, even if that experience wasn't a great one. We never want an employee to have a negative experience, so we want to be sure we're always listening. Regarding your comments on territory and management changes, during our period of hyper-growth, there were many shifts and changes in both territory alignment and management. We acknowledge this was difficult and recognize that we have room to improve. We've recently taken the time to look at the structure of our sales team and make some changes to help better equip individuals to be successful. As for the sales culture, our People Ops team is working closely with our Sales leaders to ensure that all managers receive training on effective and inclusive leadership. You can learn more about the steps we are taking here: https://www.fullstory.com/blog/manager-training-at-fullstory This process won’t be fixed overnight, but we’re making it a priority to ensure current and future FullStorians are comfortable and confident in their role. While it stings to hear that your experience here could have been better, what you’ve shared with us will help us grow, and we appreciate it.

FullStory values employee feedback and takes this input seriously. Regarding the GDPR compliance of our marketing database, we pride ourselves in honoring consumer rights and use marketing tools that allow us to operate in a GDPR-compliant manner. This includes obtaining express opt-in consent, unsubscribing consumers from receiving marketing materials (upon request), and granting any right to be forgotten requests. This is a priority for our teams and is maintained by our internal compliance council. You can read more about our approach to GDPR here: https://www.fullstory.com/resources/gdpr-and-fullstory/.