Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Flexible Hours for Student and Part Timers" ((in 24 reviews)); "Work from home is available" ((in 14 reviews)); "You get to work with some good managers on floor." ((in 11 reviews)); "good work environment" ((in 11 reviews)); "Great working environment, Good HR system" ((in 11 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 50 reviews)); "Has an account with low salary even though it's international." ((in 39 reviews)); "Low pay and sometimes delayed" ((in 25 reviews)); "Little much pressure and irresponsible hr's" ((in 8 reviews)); "They just recently had us go through 4 weeks of training, told us we'd be in training for one more week due to low call volume." ((in 5 reviews))

What are employees saying about Fusion BPO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO layoffs and their outlook for job security at Fusion BPO in 2026.

What are the top reviewed Fusion BPO locations?

Spindale , Boca Raton , Draper , Los Angeles , Miami , Lehi , Salt Lake City , Houston , Canton , Bridgeport , Boynton Beach , Delray Beach , Brandon , Atlanta

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Fusion BPO

Fusion BPO reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Ratings by category

2.6

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.4

Diversity & inclusion

2.4

Work/Life balance

2.3

Senior management

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

556 reviews

1.0

Jan 12, 2021

Worst

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Get Some experience over there

Cons

Worst management team i know

3.0

Jan 11, 2021

Not bad

Technical support specialist

Recommend

CEO approval

Business Outlook

Pros

A job is a job get you a paycheck

Cons

Will squeeze every little bit out of you and no advancement

4.0

Jan 9, 2021

Good

Wfm executive

Recommend

CEO approval

Business Outlook

Pros

Good environment and work culture

Cons

Less benefits and hike in salary

Viewing 445 - 447 of 556 Reviews

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Jobs at Fusion BPO

Customer Service Agent – Telecom – Boca Raton, Florida

Customer Service Associate – Emergency Services Support – Spindale, North Carolina

Emergency Care Representative – Customer Service – Spindale, North Carolina

Healthcare Customer Service Associate – Spindale, North Carolina

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