Does Fusion BPO pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion BPO employees rate their compensation and benefits as 2.5 out of 5. Find out more about salaries and benefits at Fusion BPO. This rating has decreased by 10% over the last 12 months.

How satisfied are employees working at Fusion BPO?

33% of Fusion BPO employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion BPO 2.4 out of 5 for work life balance, 2.5 for culture and values and 2.6 for career opportunities.

What are the top reviewed jobs at Fusion BPO?

Customer Service Representative (100) , Customer Service Representative (CSR) (19) , Customer Service Agent (15) , Technical Support Representative (12) , Team Leader (11) , CSA - Customer Service Associate (9) , Customer Service (9) , Customer Service Associate (9) , Business Analyst (7) , Customer Care Representative (6) , Quality Analyst (6) , BPO Executive (5) , Call Center Representative (5) , Customer Care Associate (5) , Sales Associate (5)

What are the pros of working at Fusion BPO according to real employee reviews?

"Flexible Hours for Student and Part Timers" ((in 24 reviews)); "Work from home is available" ((in 14 reviews)); "You get to work with some good managers on floor." ((in 11 reviews)); "good work environment" ((in 11 reviews)); "Great working environment, Good HR system" ((in 11 reviews))

What are the cons of working at Fusion BPO according to real employee reviews?

"1. Very poor management" ((in 50 reviews)); "Has an account with low salary even though it's international." ((in 39 reviews)); "Low pay and sometimes delayed" ((in 25 reviews)); "Little much pressure and irresponsible hr's" ((in 8 reviews)); "They just recently had us go through 4 weeks of training, told us we'd be in training for one more week due to low call volume." ((in 5 reviews))

What are employees saying about Fusion BPO layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion BPO layoffs and their outlook for job security at Fusion BPO in 2026.

What are the top reviewed Fusion BPO locations?

Spindale , Boca Raton , Draper , Los Angeles , Miami , Lehi , Salt Lake City , Houston , Canton , Bridgeport , Boynton Beach , Delray Beach , Brandon , Atlanta

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Fusion BPO

Fusion BPO reviews

2.9

33% would recommend to a friend

(556 total reviews)

28% positive business outlook

Ratings by category

2.6

Career opportunities

2.5

Culture & values

2.5

Compensation and benefits

2.4

Diversity & inclusion

2.4

Work/Life balance

2.3

Senior management

Fusion BPO has an employee rating of 2.9 out of 5 stars, based on 556 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion BPO employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

556 reviews

2.0

Mar 10, 2024

Easy yet stressful job

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

The job itself is easy. Answer calls, answer chats, escalate if more complex issue.

Cons

You are pressured to maintain a quota. If you're under the managers review why you're taking too much time with the customers.

5.0

Feb 28, 2024

Incredible Workplace Environment

Site manager

Recommend

CEO approval

Business Outlook

Pros

Positive Work Culture, Career Growth Opportunities, Competitive Compensation and Benefits, Recognition and Rewards

Cons

Limited Opportunities for Remote Work

3.0

Feb 25, 2024

SALARY IS VERY LOW

Bpo executive

Recommend

CEO approval

Business Outlook

Pros

the working ambiance is good

Cons

there is too much work load with low salary

Viewing 115 - 117 of 556 Reviews

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Jobs at Fusion BPO

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