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Fusion Connect

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Fusion Connect reviews

2.9

34% would recommend to a friend

(191 total reviews)

William Wignall

53% approve of CEO

33% positive business outlook

Fusion Connect has an employee rating of 2.9 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion Connect employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

191 reviews
5.0
Dec 4, 2025
Recommend
CEO approval
Business Outlook

Pros

Exceptionally supportive team — everyone is willing to jump in, share knowledge, and help each other succeed. Outstanding manager -who is genuinely invested in your growth, offers clear guidance, and consistently motivates the team. Collaborative, positive culture where people truly enjoy working together and celebrate wins as a group. Great coaching and mentorship — plenty of feedback, encouragement, and opportunities to improve. Strong sense of trust and communication across the team, making the work environment productive and enjoyable.

Cons

No cons at the moment

4.0
Dec 2, 2025
Recommend
CEO approval
Business Outlook

Pros

New CEO, CRO, CMO in the past 12 months have turned this company around. There was a lot of chaos and turnover at the executive level during this period of change but it has been worth it. Now the culture is one of openness, transparency and teamwork to build a winning business together. Company just released the results of an annual anonymous employee survey and is boosting 401(k) matching and pay raises in response to the feedback. Leadership really does care. Comp and benefits are at market. Very good culture.

Cons

Not many cons at this point.

1.0
Dec 1, 2025

Poor Leadership

Recommend
CEO approval
Business Outlook

Pros

Company sells solutions that are needed in the market. Some very smart people work here.

Cons

The CEO is egotistical and continues to blame sales for poor performance, and does so on company wide meetings. This creates an awful culture where the rest of the company sees this and does note feel that there are improvements to be made across the organization, or to properly support sales.. There have been countless Sales leadership changes, but the same core issues remain. Sales typically is treated like the straw that stirs the drink at most companies. And in return they are held accountable. At Fusion Connect, sales is treated like the black sheep.

Viewing 7 - 9 of 191 Reviews

Glassdoor has 201 Fusion Connect reviews submitted anonymously by Fusion Connect employees. Read employee reviews and ratings on Glassdoor to decide if Fusion Connect is right for you.