Does Fusion Connect pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion Connect employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Fusion Connect. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Fusion Connect?

34% of Fusion Connect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion Connect 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Fusion Connect?

Sales (6) , Business Development Representative (BDR) (5) , Senior Account Executive (5) , Account Manager (4) , Manager (3) , Network Engineer (3) , Senior Channel Manager (3) , Technical Support (3) , Account Executive (2) , Accountant (2) , Channel Manager (2) , Channel Marketing Coordinator (2) , Collections Specialist (2) , Customer Success Manager (2) , Director (2)

What are the pros of working at Fusion Connect according to real employee reviews?

"People were nice and smart" ((in 14 reviews)); "Senior leadership is doing an amazing job here and are engaged at all levels." ((in 9 reviews)); "Easy job, great work life balance" ((in 4 reviews)); "Great environment, coworkers and managers." ((in 3 reviews)); "It was great until they replaced the CEO/Senior management team." ((in 3 reviews))

What are the cons of working at Fusion Connect according to real employee reviews?

"Poor management and no clear direction." ((in 16 reviews)); "Benefits are a bit lacking, specifically 401K." ((in 8 reviews)); "Upper management and the entire sales department has a poor understanding of the products they are selling." ((in 7 reviews)); "Pay was not the best" ((in 6 reviews)); "Training could be better, low pay" ((in 3 reviews))

What are employees saying about Fusion Connect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion Connect layoffs and their outlook for job security at Fusion Connect in 2026.

What are the top reviewed Fusion Connect locations?

Atlanta , Herndon , New York , Macon , Wayne , Austin , Dallas , Emporia , Pleasanton , Newark , Nutley , Parsippany , Chicago , Richmond , Arlington , Woodbridge , Rochester , Irvine , Louisville , Beachwood , San Diego , San Jose , Denver , Hartford , New Haven , Seattle , Providence , Collegeville , Philadelphia , California

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Fusion Connect

Fusion Connect reviews

2.9

34% would recommend to a friend

(191 total reviews)

William Wignall

53% approve of CEO

33% positive business outlook

Ratings by category

3.3

Diversity & inclusion

3.3

Work/Life balance

3.2

Compensation and benefits

3.0

Culture & values

3.0

Senior management

2.9

Career opportunities

Fusion Connect has an employee rating of 2.9 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion Connect employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

191 reviews

5.0

Jan 19, 2021

Great Company

Account manager

Recommend

CEO approval

Business Outlook

Pros

Great company and great CEO with direction. Lots of changes as they are re structuring 4 companies into one. If you like to grow and move up this is a good company to do it in. Great management and teamwork too.

Cons

Lots of changes Silly processes and a few things that need improvement.

2.0

Jan 17, 2021

Don't come here looking for money - because it ain't here

Voip network engineer

Recommend

CEO approval

Business Outlook

Pros

Working from Home is the best - no more stuffy office full of cliches and attitudes.

Cons

Former CEO 'MR' lied to us - Birch and Megapath are the worst additions. Systems are out of date Management has no clue and belittles employees. Management does not have your back. All Work and no rewards Lousy Benefits - Health insurance stinks. While PTO is given to you up front, you can't roll it over. Once again - NO MONEY - That's why they can't hire any Techs or Engineers. Company needs to take care of it's current customer base so it's not lost.

3.0

Jan 8, 2021

Good place to learn

Tier ii technical support

Recommend

CEO approval

Business Outlook

Pros

Good place to learn products and gain technical support

Cons

Face paced always on the phone helping people

Viewing 142 - 144 of 191 Reviews

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Jobs at Fusion Connect

HRIS Analyst

Georgia

View job

Business Development Representative

Account Development Executive

Remote

View job

Customer Experience Manager (CXM) -Commercial Accounts

Remote

View job