Does Fusion Connect pay their employees well?

According to anonymously submitted Glassdoor reviews, Fusion Connect employees rate their compensation and benefits as 3.2 out of 5. Find out more about salaries and benefits at Fusion Connect. This rating has improved by 2% over the last 12 months.

How satisfied are employees working at Fusion Connect?

34% of Fusion Connect employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Fusion Connect 3.3 out of 5 for work life balance, 3.0 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at Fusion Connect?

Sales (6) , Business Development Representative (BDR) (5) , Senior Account Executive (5) , Account Manager (4) , Manager (3) , Network Engineer (3) , Senior Channel Manager (3) , Technical Support (3) , Account Executive (2) , Accountant (2) , Channel Manager (2) , Channel Marketing Coordinator (2) , Collections Specialist (2) , Customer Success Manager (2) , Director (2)

What are the pros of working at Fusion Connect according to real employee reviews?

"People were nice and smart" ((in 14 reviews)); "Senior leadership is doing an amazing job here and are engaged at all levels." ((in 9 reviews)); "Easy job, great work life balance" ((in 4 reviews)); "Great environment, coworkers and managers." ((in 3 reviews)); "It was great until they replaced the CEO/Senior management team." ((in 3 reviews))

What are the cons of working at Fusion Connect according to real employee reviews?

"Poor management and no clear direction." ((in 16 reviews)); "Benefits are a bit lacking, specifically 401K." ((in 8 reviews)); "Upper management and the entire sales department has a poor understanding of the products they are selling." ((in 7 reviews)); "Pay was not the best" ((in 6 reviews)); "Training could be better, low pay" ((in 3 reviews))

What are employees saying about Fusion Connect layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Fusion Connect layoffs and their outlook for job security at Fusion Connect in 2026.

What are the top reviewed Fusion Connect locations?

Atlanta , Herndon , New York , Macon , Wayne , Austin , Dallas , Emporia , Pleasanton , Newark , Nutley , Parsippany , Chicago , Richmond , Arlington , Woodbridge , Rochester , Irvine , Louisville , Beachwood , San Diego , San Jose , Denver , Hartford , New Haven , Seattle , Providence , Collegeville , Philadelphia , California

Fusion Connect reviews

2.9

34% would recommend to a friend

(191 total reviews)

William Wignall

53% approve of CEO

33% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Fusion Connect has an employee rating of 2.9 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion Connect employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

191 reviews

4.0

Sep 15, 2020

great community of people

Service delivery manager

Recommend

CEO approval

Business Outlook

Pros

Great community of people to work with, great collaboration, lots of dynamic challenges to solve.

Cons

lots of dynamic challenges to solve.

5.0

Sep 13, 2020

Exciting place to work

Operations

Recommend

CEO approval

Business Outlook

Pros

Company is making big changes so its an exciting place to work.

Cons

If you are adverse to change, are not comfortable in a changing, dynamic environment and just want to do your job the way you always have, this is not the place.

5.0

Sep 13, 2020

IT Agents Supervisor

Hosted support services supervisor

Recommend

CEO approval

Business Outlook

Pros

I have had the chance to spread my wings and make a difference with regards to agents performance and driving customer resolution to completion.

Cons

I wish the company the best

Viewing 163 - 165 of 191 Reviews

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Jobs at Fusion Connect

Business Development Representative

Customer Experience Manager (CXM) -Commercial Accounts

Remote

View job

Senior Account Executive

United States

View job

Fusion Connect

Fusion Connect reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

great community of people

Exciting place to work

IT Agents Supervisor

Top companies for "Compensation and Benefits" near you

Jobs at Fusion Connect