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Fusion Connect

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Fusion Connect reviews

2.9

34% would recommend to a friend

(191 total reviews)

William Wignall

53% approve of CEO

33% positive business outlook

Fusion Connect has an employee rating of 2.9 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Fusion Connect employee rating is 25% below average for employers within the Information Technology industry (3.9 stars).

Reviews by job title

191 reviews
1.0
Sep 17, 2019
Recommend
CEO approval
Business Outlook

Pros

You get something resembling compensation. Many work remotely. Dress code is lax. Stable despite being in bankruptcy.

Cons

The entire company is the CEO's personal toy and there is neither direction nor feedback from senior management. This leaves middle managers and line workers scrambling to look busy and justify their existence, but it's really all quite pointless since the continuity of the company has exactly nothing to do with performance (Google for "FSNNQ" and click "Max" if you don't understand). So what does all this mean? Simply put, it means nothing you do here matters. Good job, bad job, no job. Having tested all levels of effort, the conclusion is they produce the same net result: nothing. Whatever passion you bring to Fusion will slowly wither away and you will become an empty shell wondering where the years have gone. There are really only three types of employee here: those without other options, those without any self-respect, and those not bright enough to fully appreciate their situation. Many employees are perpetually tied up with status/prioritization calls. Sadly, the organizers don't fully grasp the irony of how this implies some sort of coherent goal being moved towards (there isn't). Also, priorities change randomly and in self-contradictory ways, so it's not clear why anyone bothers. More "fun" facts: * HR is just for show and will simply defer to the manager of the department (in a dispute you automatically lose) * titles/promotions/responsibilities given out arbitrarily and can be taken back without notice or explanation * no real chain of command: my boss inserted another layer between them and myself, but then not only went around this middle boss to me directly, but also to my subordinates...all this without coordinating with anyone * systems/policies of all acquired companies are not integrated and nobody is qualified for the task * gratuitous (ab)use of the royal "we" and "the business" suggests pathological aversion to personal responsibility

1.0
Aug 30, 2019

Sweatshop mentality........

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are some honest hard working people in the group

Cons

Horrible management, since the merge with Megapath/Birch, this company has lost it's 'mom and pop' identity and now treats their employees like they are robots. Upper management has unrealistic expectations because they micromanage to a tee and don't care about the mental health of their teams. Forget about any sort of raise, not even a petty raise to make you feel any better. Everyone is worked to the point of mental breakdown every week and yet they have no mercy. The CEO is constantly trying to cover up their bankruptcy situation with lies, the story changes every few weeks, it's a wonder this establishment still exists.

1.0
Jan 9, 2019

Most Miserable Work Environment

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Everything is falling apart so much that you are lost in a see of disaster and no once really notices what you are doing. There is such high turnover that if you are worth something you are likely to get promoted quickly and grab a title that can give you a career boost.

Cons

Employees have zero empowerment to influence executive decisions and executive decisions destroy your job. Vendors are not paid and they are consistently on credit hold. Employees are all utterly miserable. All the best employees are actively looking for a new job and the others could not care less if fire caught to the whole company. CEO makes a huge amount of money, even more in bonuses, but bonuses and benefits were stripped from employees. Salary employees are expected to work 50+ hours a week with below industry average pay, while constantly being belittled and beat up by upper management. RUN.

Viewing 172 - 174 of 191 Reviews

Glassdoor has 201 Fusion Connect reviews submitted anonymously by Fusion Connect employees. Read employee reviews and ratings on Glassdoor to decide if Fusion Connect is right for you.