Future reviews

3.2

44% would recommend to a friend

(714 total reviews)

Kevin Li Ying

60% approve of CEO

36% positive business outlook

Future has an employee rating of 3.2 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Future employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

714 reviews
4.0
Aug 4, 2019
Recommend
CEO approval
Business Outlook

Pros

-Autonomy to do your job (unless, as I hear happens, your team is micro managed). -Great brands. -Lovely colleagues across the board. -Always something new to learn.

Cons

-Despite efforts to claim otherwise, nepotism runs wide and deep within Future. -If you hate corporate politics then steer clear.

avatar
Future Response
6y
Thank you for taking the time to leave a review of Future and speaking so positively about our people and brands. Employees are hired for two reasons at Future, firstly being the right person for the job in terms of skills, experience and ability. Secondly their fit with the Future values and the way we choose to behave as a business. Great people know great people! We operate an employee referral scheme and actively encourage our staff to refer talent to work with us.
1.0
Jul 29, 2019

Not what they seem to be

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Unlimited holidays (as long as you get your work done, which is never in this very face-paced environment). Monthly free lunch and just recently placed recycling bins in offices. There are some genuine nice people and talented individuals.

Cons

Pay is below the market rate, the living wage scheme only makes real impact for entry level or junior level roles, it means absolutely nothing for experienced professionals as Future will pay you lower than the market rate. Some managers are incompetent and some have said horrible things about others and yet they are still there. Absolutely disgusting behaviour! Manager workshops are implemented to overcome many management problems and to build a better management across the business. However, how will Future measure success of these workshops? Has it made a real difference or is it just wasting people’s time as many managers are super busy! Also, there is a lack of communication from upper managers, they do not seem to care to share information that may be relevant or important for others within the team. They obviously do not care about their team members’ feelings and development. There is no point going to HR either, they will do nothing. Future is great at expanding their empire and buying brands. However, the implementation and process of migrating people or brands to Future are appalling, many people have been made redundant or have left due to the restructure of teams and moving people around. Future does not value their people, you are just a number to them in my humble opinion. One of their values is “we all row the boat” some people actually row the boat harder than others and yet they would take the credit and not actually value the people who did the most work. This value is almost representing some sort of slave ship in my opinion. You row together to get to a destination and despite overcoming all the sea storms you cannot reach to the end goal because Future have let go of you. To Future is all about profiting and always act on their own self-interest. Future is great to get your foot in the door and work with great creative brands. But do not stay for too long as they will not value you and some managers definitely play the favouritism game.

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Future Response
6y
Thank you for taking the opportunity to leave a review of Future. We always appreciate feedback because it helps us learn and grow. I’m concerned about a number of points that you’ve raised here. Can I encourage you to reach out to your ELT member or the People & Culture team at peopleandculture@futurenet.com to discuss further - as it stands, I don’t believe you’ve made an attempt to share your feedback with us directly. We know the importance of great leadership and we have made significant investment into our management development programme this year and we are pleased to know that based on feedback from the participants and their teams , that this initiative is making a real difference. Future is a fast-paced, exciting and ever-changing business. We have huge ambitions and we recognise that not everyone is suited to this type of environment, even though we have a number of initiatives in place to reward our staff, such as unlimited holiday, annual pay reviews, a profit pool scheme and Star of the Month. We do hope you find a business and a role in which you will thrive.
1.0
Jul 27, 2019

We all row the boat and the pace isn't slowing down

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Free tea and coffee, once a month you get some free food but it's usually not good (stew). Also if it gets hot someone will bring ice cream for the whole floor, but you have to hurry because they will leave them outside and everything will melt on the counter in 15 minutes (it's a good representation of how we deal with things around here actually) What's coming next are Cons disguised as Pros. The people, you'll meet people that are passionate. If you share the same passion as them it's great but if not then who cares really. You don't have time to chit chat with them anyway. Great marketing: Future from the outside is such a great company. I was actually impressed when I saw they wanted me for the role because from the outside Future is seems like an amazing company full of passionated people that are all "rowing the boat" with one hand and holding someone else's with the other because everyone loves each oher so much. Obviously reality is way different but I guess that's actually great for your next job, it looks amazing on a CV. They even respond to their bad reviews the nicest way possible you can't actually be mad at them. That's also why it's so hard to make things change, because they're so good at apologizing they will get in your head and make you think that what they're doing is right. It's really impressive. Unlimited Holidays: Future let you take as many holidays as possible, because when you need a break you should always be able to take one (as long as you're up do date on your work of course because we're a whole team, rowing the boat blablabla...) The problem is that this company is so fast paced and so stressful that people can't take holidays otherwise the amount of work they would have when they come back would be insane. So people take as little time off as possible otherwise they would not survive when they come back

Cons

Toxic environment: I've met 3 different kinds of people at Future First: People who are passionated (more or less), who don't really care about what's happening as long as they're doing their work and get paid. I think most of these people are pretty satisfied Second: People that are struggling to deal with their amount of work, who are treated like garbage or ignored by their manager because they are not doing extra hours on the weekend to finish the work they had to do (or they are and it's not enough). These people are on the verge of tears and you can see it in their eyes. But they swallow back their tears because their manager just sent them another email about some random new work they don't want to deal with. Their manager will not thank them, and if these employee go and talk to them, their manager will just answer "I know, just try your best" without bringing any support or change their behavior toward that person. These people are usually stuck in the system, drowning in silence and looking forward to the weekend that will be way too short before another week of random struggle. Third: (some) managers and ELT: These are people who reached their goal. They made it, they are part of the group of the protected ones. Nobody can get to them and it feels so great. They provide monthly munchies and other benefices for their own ego but also to keep the people who are rowing less agitated. They will not listen to you, we are being sent surveys about how our work is going but no decision that benefits the employees will be taken unless it benefits them. All they want is more money and more power. This is why Future is buying so many businesses. This next metaphor will sound a little harsh but bare with me here: Future is like a huge colonist, they come with their big wallet to other companies, shine some dollars in front of them and say "join us on our amazing boat, we have so many people already and look how happy they are, they're all so passionated your life will be like a holiday" the company gets bought, The slaves that would be a good addition to the team can join, the others will be unemployed. And now, it's survival time, row row row the boat, and if you're tired we'll have to let you go. Of course it doesn't sound that bad because that's how the system works right? But the drums on this boat are going so fast that it's almost impossible to keep up with the rythm and you're so easily replaceable. In conclusion, if you're in the first and third category, then you're all good. You shouldn't worry too much you're where you're supposed to be. And if all these problems become too much you can always find something else. You're a very talented person and there's a lot of companies out there that could benefit from your talents and treat you nicely. If you're in the second category then you should run and you know it. Of course now it's fine and things are not that bad because you're working on good things and you're learning a lot. But you know that there's something wrong and you should leave before you have a mental breakdown. It's your decision not mine, if you think you can handle it then stay. But if you know you can't then it's time to take a decision. Because even if you try to change things we both know it's never going to happen. We tried so many times and this boat is unstoppable, or at least that's how it feels and I don't think you have the courage to start a huge movement inside Future because we know that these people are too good at silencing people and give us some random explainations. So if you're applying to work at Future, now you know the truth behind the beautiful mask this company is wearing, if you want to try it then go ahead. You should go and see for yourself if you can handle the beast and be handled. If you're already on the boat then I hope you have a good week, it's all going to be okay. I know how it feels to be stuck in this office and it's true it feels like there's no escape. If you need a proper mental breakdown to have the courage to leave who am I to blame you. But I hope you're doing good. Don't let all this get to you, their behavior is not personal The only thing they're thinking about is themselves. Just go make some tea, and answer this review the nicest way possible. Thank you for your hard work, you all deserve so much better.

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Future Response
6y
Thank you for taking the opportunity to leave a review of Future. I’m disappointed that you feel so disheartened by your experiences here. We are in a privileged position in that we can supply free lunch to employees once a month or ice cream on a hot day. It’s a shame to see you haven’t received these in the spirit they were given. The People & Culture team is always on hand to help our staff with any questions or concerns. Your feedback shows that you have moved on and no longer work at Future. We wish you well in all your endeavours. Future is a dynamic, fast-paced and ambitious business and these are the qualities we look for in the people who join us. We recognise that not everyone shares this vision and hope that your next role is more suited to your ways of working.
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