Future reviews

3.2

44% would recommend to a friend

(714 total reviews)

Kevin Li Ying

60% approve of CEO

36% positive business outlook

Future has an employee rating of 3.2 out of 5 stars, based on 714 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Future employee rating is in line with the average (within 1 standard deviation) for employers within the Media & Communication industry (3.7 stars).

Reviews by job title

714 reviews
3.0
Apr 14, 2020

Disconnect, Turnover and Job Security

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Positive work environment, unlimited PTO, flexible work hours.

Cons

Working at Future means that you will ALWAYS wonder whether or not your job is actually secure. The turnover rate is extremely high. During my three years with the company (one, pre-acquisition), I had roughly 6 different bosses, most of whom were not in the position long enough to make any type of impact. Because the company is based out of the UK, you spend a huge amount of time trying to get a hold of various departments, without success. There is an enormous disconnect between the NY office and the offices and staff in the UK. As Future acquires new businesses (at an extremely fast pace), the disconnect between departments grows. Internal resources are untapped.

avatar
Future Response
6y
If there's one cliche you can just about always apply to Future it's that the only constant is change. Future as an organization has changed so dramatically over the last couple of years, and in many ways it become necessary to build policies to address instability while it was happening. That sort of frenetic pace absent clear structure can absolutely be anxiety inducing, but to say it was never clear whether your job was secure means not enough was done to communicate with you. While it may be a small comfort now, Future has been working at an incredible pace to make sure these experiences are never repeated. Regular check ins from management, a new People & Culture experience so everyone has a better understanding of their roles, and huge steps in training for everyone has made it possible for this company to grow without that uneasy sensation. And many of those policies actually started in the NY office, to help eliminate some of that perceived disconnect with the UK side of the business. I hope you found something that makes you happy when you moved on from us, but also hope you know if you were to ever return you'd find that awkwardness you experienced during that extreme growth period is something everyone here has taken very seriously and addressed.
3.0
Feb 4, 2020
Recommend
CEO approval
Business Outlook

Pros

Work/life balance 401 k matching Unlimited vacation Talented coworkers

Cons

lack of transparency from HR and management lack of communication lack of good benefits

avatar
Future Response
6y
It's not always easy to share your story, and before we get into anything else I want to thank you for that. Future is growing at an explosive rate right now, and we're learning very quickly that not all of our internal mechanisms have held up to that growth particularly well. Issues, and sometimes people, fall through the cracks. We know it's a problem, and now we're addressing it. Better policies, more resources, and oversight will help ensure this sort of thing doesn't happen to someone else. And at some point in the not-too-distant future this will become evident with actions over words.
2.0
Jul 2, 2019
Recommend
CEO approval
Business Outlook

Pros

- Content creation and editorial teams are great, they are passionate about what they do. - Development departments are also passionate about what they do.

Cons

- Very little internal support from Human Resources. - Developers are burnt out too quickly and take on too many projects. - No communication between departments, causing major delays in projects. - Upper management has switched over to a singular cost-of-living adjusted raises, demoralizing the more ambitious members of the company. - While unlimited PTO and Work from Home Policies were available, employees were discouraged from using them in order to achieve to the best of their ability.

avatar
Future Response
7y
Thank you for taking the time to leave a review of Future plc. We truly value your feedback as it enables us to enhance and evolve. One of our core values is “it’s the people in the boat that matter”, and this is reflected through the internal initiatives we’ve introduced, such as our uncapped holiday policy and our annual profit pool. These are in place to reward our amazing people and to enable a good work/life balance. Our People & Culture team is dedicated to supporting our staff and will always endeavor to get back to you within 24 hours of your communication. We are also looking to recruit more talent into both our P&C and tech teams to ensure we support the business as required. Future is a highly ambitious company and one of our strategic goals will always be to grow. But we also value the incredible people who have made our success possible and want to ensure that everyone’s experience at Future is positive. This is why we’ve hired a new Head of Learning & Development and are exploring new ways to support and develop our staff. If you have any further suggestions for how we can enhance this experience, please reach out to us on peopleandculture@futurenet.com
Viewing 76 - 78 of 714 Reviews

Glassdoor has 788 Future reviews submitted anonymously by Future employees. Read employee reviews and ratings on Glassdoor to decide if Future is right for you.