Does GCI pay their employees well?

According to anonymously submitted Glassdoor reviews, GCI employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at GCI. This rating has decreased by 6% over the last 12 months.

How satisfied are employees working at GCI?

68% of GCI employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated GCI 3.6 out of 5 for work life balance, 3.5 for culture and values and 3.4 for career opportunities.

What are the top reviewed jobs at GCI?

Project Manager (9) , Network Engineer (7) , Customer Service Representative (6) , Manager (6) , Network Administrator (5) , Account Manager (4) , Engineer (4) , Software Engineer (4) , Director (3) , Field Service Technician (3) , Network Engineer I (3) , Senior Financial Analyst (3) , Senior Manager (3) , Analyst (2) , Business Analyst (2)

What are the pros of working at GCI according to real employee reviews?

"Good benefits and ability to promote within" ((in 49 reviews)); "Great people to work with" ((in 20 reviews)); "401K match is 10%" ((in 12 reviews)); "GCI truly cares about its employees." ((in 8 reviews)); "Good work/life balance" ((in 7 reviews))

What are the cons of working at GCI according to real employee reviews?

"Upper and middle management are incompetent , no promotions from within , they do not listen to their employees advice on technical matters ." ((in 19 reviews)); "Low level managers had their hands tied while upper management hacked budgets and demanded better KPI results." ((in 9 reviews)); "Blindsided with phone ques that I had no training in, did outsource the technical support department" ((in 6 reviews)); "Customers, needs better communication between departments" ((in 5 reviews)); "Had a bad manager take over after a great one" ((in 4 reviews))

What are employees saying about GCI layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about GCI layoffs and their outlook for job security at GCI in 2026.

What are the top reviewed GCI locations?

Anchorage , Fairbanks , Seattle , Juneau , Denver , Wasilla , Kansas City , Bethel , Prudhoe Bay , Palmer , Washington , Huntington Beach , Berkeley , San Francisco , Vacaville , Pensacola , Tampa , Atlanta , Rock Spring , Whitefish Bay , Illiana

GCI reviews

3.6

68% would recommend to a friend

(295 total reviews)

Ronald Duncan

77% approve of CEO

60% positive business outlook

Ratings by category

3.8

Diversity & inclusion

3.6

Work/Life balance

3.5

Culture & values

3.4

Compensation and benefits

3.4

Career opportunities

3.1

Senior management

GCI has an employee rating of 3.6 out of 5 stars, based on 295 company reviews on Glassdoor which indicates that most employees have a good working experience there. The GCI employee rating is in line with the average (within 1 standard deviation) for employers within the Telecommunications industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

295 reviews

3.0

Oct 15, 2013

Consumer services department leadership tough to navigate

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

401K match is generous Employee quality monitoring Networking within GCI

Cons

Consumer services leadership team from the director level up is ineffective due to a top heavy set of bobble-heads that are assigned to jobs they have no business and ability to take on.

2.0

Oct 11, 2013

They say they want to do better, yet they don't

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits are OKAY. 401k is GREAT! Time off is GREAT. Training is OKAY but has room for good improvement and was improving when I left. Work to home life is pretty decent most of the time. I support the actual COO - Greg C. I have never even seen Ron Duncan in the past 4 years.

Cons

Too many VP's with no direct reports, the good ole boy club is holding the network back. Uninformed senior management is allowing the network to falter more and more each day. Ignored suggestions from competent people happen daily. The lack of preventative maintenance on your sites, a general lack of caring by a lot of your more tenured employees - all of this leads to a network that isn't reliable and a staff that can't maintain it.

4.0

Jun 3, 2013

Opportunities abound

Sales engineer

Recommend

CEO approval

Business Outlook

Pros

Personal growth opportunities, training, variety of experiences. This is a great company to get your foot in the door and rapidly climb the later. This is a tech company first and foremost.

Cons

Medium size company with large company politics. If you don't like working for "the man" this isn't the company for you. There is no avoiding the politics if you want to be successful. Going above and beyond is the expected.

Viewing 283 - 285 of 295 Reviews

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Consumer services department leadership tough to navigate

They say they want to do better, yet they don't

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