GEICO Auto Service Representative reviews

2.4

15% would recommend to a friend

(529 total reviews)
avatar

Nancy L. Pierce

Not enough data to show CEO approval

21% positive business outlook

Auto Service Representative employees have rated GEICO with 2.4 out of 5 stars, based on 529 company reviews on Glassdoor. This indicates that most Auto Service Representative professionals have an average working experience there. GEICO is rated 34% below average by Auto Service Representative professionals compared to other employers within the Insurance industry (3.6 stars).

Reviews by job title

529 reviews
3.0
Jan 4, 2026

Grossly understaffed

Recommend
CEO approval
Business Outlook

Pros

Great training and very supportive with day to day operations. Management is just a phone call or text away

Cons

Mass firings and lay offs paired with pushing for new growth has become a recipe for disaster for employees in the field

4.0
Dec 12, 2025

Kickstarter Role

Recommend
CEO approval
Business Outlook

Pros

Learn basic insurance knowledge Customer service experience Problem Solving and Situation De-escalation

Cons

Little room for growth in career path Even if you didn't cause the problem, it is yours to handle

4.0
Oct 30, 2025
Recommend
CEO approval
Business Outlook

Pros

• Thorough training and strong support for Auto Claims Adjusters • Collaborative team and approachable management

Cons

• Fast-paced work can be stressful at times • Some processes can be bureaucratic

Viewing 10 - 12 of 529 Reviews

Glassdoor has 13,290 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.