Team/Department level leadership was fine, Company leadership wasn't great
Pros
I had a decent work life balance and felt valued by my team and department leadership. I enjoyed my work and was paid well.
Cons
My biggest cons: weak job security, not enough WFH flexibility, did not feel valued by upper management. Details below. Job security used to be great, but that drastically changed around 2021. In the last couple years before I left, there were multiple rounds of department-wide layoffs which caught most people totally by surprise. One day everything is fine, the next day half your team is "released". Forced into the office 3 days per week, despite the fact that my department could do our jobs perfectly well from home. A select group of high performers were allowed to continue working fully remotely, which felt pretty crappy to the rest of us. It also makes being in the office even more pointless, if your direct supervisor is fully remote... Upper management could have done very small things to boost morale during the time when they were ramping up RTO (allow WFH around the holidays, give 2hr early dismissal on the day before a holiday (this was typical while I worked there), etc). They did none of these things, which I interpreted to mean that they didn't care about associates' morale and weren't even trying to pretend that they cared.