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GEICO

Engaged Employer

GEICO Customer Service Associate reviews

2.8

21% would recommend to a friend

(12 total reviews)
avatar

Nancy L. Pierce

Not enough data to show CEO approval

21% positive business outlook

Ratings by category

4.1

Compensation and benefits

3.7

Diversity & inclusion

3.0

Career opportunities

2.6

Culture & values

2.3

Work/Life balance

2.1

Senior management

Ratings by demographic groups

Reviews by job title

12 reviews
2.0
Jul 1, 2024

Eh… not the best

Customer service associate
Recommend
CEO approval
Business Outlook

Pros

The team is pretty good, you get a lot of good information that can be used in real world situations .

Cons

The customers are always mad. You’re going to burn out quick. Even if you’re the most patient person, there’s only so many mad people you deal with everyday

2.0
Nov 29, 2023

Highly micromanaged

Customer service associate
Recommend
CEO approval
Business Outlook

Pros

Pay is good for the role

Cons

High level micromanagement and lack of job security as positions are cut regularly, forced to compete against your collogues to maintain your job

Viewing 1 - 3 of 12 Reviews
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