GEICO reviews

2.7

25% would recommend to a friend

(12,720 total reviews)
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Nancy L. Pierce

48% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,720 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
1.0
Sep 22, 2012
Recommend
CEO approval
Business Outlook

Pros

If I would have to say anything was a benefit it would be the Benefits, however the pay is nice but not for the area. Cafeteria options were great!

Cons

Downsides to working at Geico (fredericksburg): All your time has to be accounted for, need to use the bathroom? you have to ask for permission to clock out of the phone. Have work to do as soon as you get in, sorry but you have to wait for downtime, which is hard to come by if you work in Auto Claims like I did. Kids sick or need to be picked up? Don't think about it, it will count against you (dependability). Can't reach your supervisor if you need to call out? They'll fire you anyways if you left a message because you cant reach any supervisor because of your hours and no phone list. Get an "A" call that Tony Nicely (CEO) is listening in on wont save you either.

1.0
May 18, 2012
Recommend
CEO approval
Business Outlook

Pros

Regular agents are very nice and a great support team to the stressful environment management creates. Pay is excellent and profit sharing was always great.

Cons

Micromanaging. If you fall onto the "radar" of management, they will do everything they can to make you quit. The job itself is challenging, yet I enjoyed it. They have turned away from letting their agents be a natural person on the phones, to turning them into robots.

2.0
Oct 12, 2011
Recommend
CEO approval
Business Outlook

Pros

The base salary is average but with the profit sharing it's more than most carriers are paying. It is a stable growing company so we don't need to worry that it will go out business. There are a lot of different careers available within the company if you like being challenged. If you are in your 20's, it is a good place to work as they have been replacing tenured supervisors with younger ones over the last several months.

Cons

The current PIP management team is very quick to punish dissenters, ie anyone won dares question their questionable practices. People that do ask questions are summarily pushed into taking a demotion or leaving the company altogether. It is not a good place to work if you are over 40, as they appear to comprise the majority. If not all the terminations.

Viewing 460 - 462 of 12,720 Reviews

Glassdoor has 13,256 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.