GEICO reviews

2.7

24% would recommend to a friend

(12,700 total reviews)
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Nancy L. Pierce

49% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,700 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
1.0
May 21, 2026

Okay

Recommend
CEO approval
Business Outlook

Pros

Remote work. My Manager, and team

Cons

Poor pay, expensive benefits, and poor work life balance

3.0
May 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Gold-Standard Paid Training: GEICO is highly regarded for its comprehensive, structured training programs. Many professionals use it as a paid springboard to earn their insurance licenses and gain foundational industry experience.Promote-From-Within Culture: The company heavily prioritizes internal advancement. Employees who consistently meet performance marks can move quickly from entry-level call roles into specialized claims adjusting, underwriting, or management tracks.Stable Base Compensation & Benefits: Positions generally offer competitive base pay relative to local market rates, alongside solid healthcare packages, 401(k) matching, and traditional corporate stability.

Cons

Burnout-Prone Workloads: Frontline customer service, sales, and claims roles feature back-to-back inbound calls with minimal downtime. This rapid environment leads to widespread complaints of fast-onset employee burnout.Aggressive Metric Tracking: GEICO relies heavily on quantitative performance systems. Staff members are closely monitored on specific metrics, including call handle times, wrap-up windows, and break durations, which many describe as restrictive micromanagement.Shifted Compensation Incentives: Historical employee perks, such as the company's famous profit-sharing bonus structure, have been phased out or fundamentally altered in recent years under new corporate leadership, lowering overall variable payout potential.

Viewing 46 - 48 of 12,700 Reviews

Glassdoor has 13,236 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.