GEICO reviews

•Tons of material to be learned •How rude and condescending these customers are on the phone. You gotta deal with a lot of disrespect from these clients, and if you get a survey and they disagree with the liability decision EVEN THOUGH THEY ARE AT FAULT, or simply because THEY DON’T HAVE the coverage, they will STILL be mad and give you a poor survey, which can affect your score significantly. Excellent: 100 Very Good: 75 Good: 50 Poor: 0 Anything below 100% IS BAD! ADJs don’t have control of what these clients rate us on, which is VERY unfair.

- Unrealistic Expectations - No breathing room - Lack of care