GEICO reviews

2.7

25% would recommend to a friend

(12,750 total reviews)
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Nancy L. Pierce

50% approve of CEO

25% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,750 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
2.0
Mar 14, 2011
Recommend
CEO approval
Business Outlook

Pros

Very good benefits, chance for advancement within the company (see con), chance to move to other departments within the company. Tuition reimbursement (after a year and if your rating is good)

Cons

Micro-management: you will be asked to explain why you take a bathroom break. Morale: if you're in claims you can expect to leave every day thinking you suck at your job because that's who they will make you feel. They focus on everything you do wrong and there is no recognition for anything done well or for improvements. Service - you will be told daily you need to get them off the phone faster and there isn't much room for advancement. Most people who go to claims from service end up going back to service. Sales - I have no experience with this but have been told if you aren't a top seller then you might as well accept you never will be because they don't offer you the chance to improve. Advancement - there is opportunity for advancement but it comes at a price, you will wait weeks - sometimes even months- to find out if you did/didn't get the position. They tell you training begins on one day and then when you show up for class they tell you its a been postponed but they don't know until when. Management - open door policy...this would be great if they actually did anything about the things you tell them need to be addressed. PTO - this is a great concept...if you know a month in advance you are going to be sick otherwise it goes against you and when it comes time for a raise or promotion you will have to explain each time you missed work without notice. Dependability - I know companies want their employees there when they are supposed to be but you don't plan to get in an accident, you don't plan to get sick, you don't plan for your child to be sick and you most certainly do not plan for the death of a loved one.... You can't always give 24 hours notice for missing work and when you do miss work you can expect to be told "You know this is going against your dependability, right?"

1.0
Jan 31, 2011
Recommend
CEO approval
Business Outlook

Pros

1. Slightly above average wages 2. Good benefits package 3. Potential for promotion, as long as employee is willing to stay long term

Cons

1. Micro-managed to a painful degree 2. Treated by management as a chair, not a person with a family 3. Was actually told during training by upper level management "You have to put Geico before your family." 4. Attendance policy does not allow for personal sickness, or familial illness. 5. No family friendly policies in place at all 6. One break, one lunch, is all that is allowed. Employees are told they can have five minutes "Personal" time per day, but it is frowned upon. If employees are one second over the 5 minute limit on personal time, everyone in the section receives an email about how long you took. 7. Training is long and dry, which can be good, but immediately after it's complete, employees are condescended to by their new management.

2.0
Aug 9, 2010
Recommend
CEO approval
Business Outlook

Pros

Benefits from day 1, profit sharing, tuition reimbursement (but for industry related education only). Modest discount on insurance if you are also a customer. Job stability.

Cons

Attendance policy as rigorous as the military, pay is not stellar and profit sharing does not always make up for it, rigid work hours, little scheduling flexibility. Most positions above entry level are salaried, so no overtime opportunities. If you have a family and your child gets sick, better hope you have family in the area. If have less than 97% attendance on a rolling annual basis, you are not elligible for promotions, raises, and are put on an improvement plan. However much sick time you accrue, you can only use your vacation time for illness other than yourself. I have to work unpaid overtime at least 2-3 days week just to try not to get too far behind. If I was trying to stay 100% caught up i would work 50 hrs a week to do my job that im scheduled to do in 38.75 working hours. Pay is weak compared to similar jobs at other major employers, but the company constantly reminds its employees they get "profit sharing" every year based on company performance. If performance stinks, than you get nothing. Management is much better at telling the employees what they should do better than what they are doing well. Management is very good at demanding much more than is reasonably possible for 75% of its employees to achieve in terms of job performance.

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