Pros
Benefits, pay is good but not good enough for the amount of stress you go through, and I lost weight due to stress.
Cons
No work life-balance, very micro managed. Every move you make you are watched. You have to sign out to go to the restroom and don't dare stay out over a minute because you will be counseled! Goals are unfairly set. You have to pull up every application on a customer and each call counts against you. I you can't turn a "I just have a question" into a sale, don't go to geico. If you are not meeting goals you will be fired, no second chances. They will give you an opportunity to get a job in another department, but the other departments judge you on how you were doing in your current department! If you're doing bad in your current department then of course your numbers are going to be low so duh…that's why you're trying to go to another department. So in the end you end up being fired. Yes this happened to me. I left a job of 4 years to go to go Geico and be fired after 8 months. Now I'm unemployed and on the job hunt again! Thanks Geico!!