Unrealistic expectations, unrealistic goals, not enough incentive, low morale, next to non-existant raises. You typically don't hear about something you are doing right, only what you could be doing better or what you are doing wrong. With the exception of a couple of supervisors and some very nice coworkers, this place is an absolute hell. There is no consideration for your family life or life outside of GEICO. When made aware of problems, whether with the equipment (computers) or something else, management just brushes it off and you end up getting penalized because you missed your numbers -- even though you are not provided with the working tools always. You are mostly threatened with disciplinary actions and termination. They set sum zero goals where only half of the people can hit or exceed them, and the other half is, therefore, by default missing them. Yet, 100% of us are required to somehow hit these goals. It is mathematically impossible. The bonus structure is ridiculous -- 'the dangling carrot' style. The management plays favorites and pick their stars -- their system makes it impossible for everyone to have a fair shot at making the extra money. Keeps getting worse by the month!!! Don't work here- you will literally hate life!!! And if you do decide to work here, you may want to stock up on some antidepressants, anti anxiety meds, and energy drinks. Cheers!
