GEICO reviews

2.7

25% would recommend to a friend

(12,714 total reviews)
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Nancy L. Pierce

50% approve of CEO

24% positive business outlook

GEICO has an employee rating of 2.7 out of 5 stars, based on 12,714 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

Reviews by job title

13K reviews
3.0
Feb 5, 2013

CSR

Recommend
CEO approval
Business Outlook

Pros

Adequate training, generally nice people, set schedule, pay, night differential

Cons

Call center hell, unrealistic goals, unprofessional supervisors

1.0
Feb 4, 2013
Recommend
CEO approval
Business Outlook

Pros

When i started there i thought the job was great. It was a pretty decent starting salary for someone without a college degree and full paid training. There were also ways to get my salary higher all while in training, but i heard that they did away with most of that. All of my co-workers and everybody i met in the building were really friendly, even upper management. There were 2 months of training (paid) but it is very demanding. The first 3 weeks are a college level insurance course crammed in to 3 weeks. The trainer was unbelievably good, but there's so much material and so little time. Then you're doing specific Geico training for another 5 weeks.

Cons

The job is very very stressful. Once you get on to the sales floor you are just thrown in to the thick of it and are compared to the rest of the sales floor right away (some people have been there for over 10 years). You have to really sell well from day 1 in order to be successful there. You are just a number to them, and if you are not constantly reaching your goals and exceeding them, then you hear about it constantly. Not to mention the goals are constantly changing, and none of the supervisors are on the same page. One supervisor will tell you one thing, and then you hear something else from a different supervisor. I don't know how they manage that place, because it is constant chaos. If you are selling good, they disregard any errors that you are making, but if you are not selling well enough to their standards, you are under a constant microscope and always warned about your job being on the line. I was warned 3-4 times in my first 4 months there that my job is on the line (and i was hitting almost all of my goals and was best in my training class). The supervision and coaching is really poor. As a brand new employee, my supervisor was never there for me. Then after 3 months, they switched my group and the new sup was even worse and had it out for me from day 1 because she had the best group on the floor and i was her worst employee (numbers-wise). There was no coaching involved and no talk about improving my numbers. Then one day, they just let me go. The turn-over there is unbelievable. Whether its from management or employees leaving because of the stress.

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Glassdoor has 13,250 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.