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      GEICO

      Engaged Employer

      GEICO reviews

      2.7

      24% would recommend to a friend

      (12,713 total reviews)
      avatar

      Nancy L. Pierce

      50% approve of CEO

      24% positive business outlook

      Ratings by demographic groups

      GEICO has an employee rating of 2.7 out of 5 stars, based on 12,713 company reviews on Glassdoor which indicates that most employees have an average working experience there. The GEICO employee rating is 25% below average for employers within the Insurance industry (3.6 stars).

      Reviews by job title

      13K reviews
      2.0
      Apr 15, 2012

      My experience at GEICO definitely made me realize that call-center jobs aren't the best position for me.

      Salvage specialist
      Recommend
      CEO approval
      Business Outlook

      Pros

      GEICO has a great benefits package, the pay is good for the middle GA area, and the training process is the best I've seen.

      Cons

      GEICO thrives on micromanagement which causes unnecessary stress. Customer Service calls are rated "A calls" or "Non-A call." If you are rated with an "A call" you might as well have received a "Non-A call" because there is always something that you should have done better or differently.

      3.0
      Apr 10, 2012

      OK place to work, but can't imagine being there for along time.

      Business analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      It is similar to a government job in that you can come in, do your part, and go home. Hours are good, and going above and beyond your job responsibilities isn't really expected or required. This is great if this is the type of job you are looking for.

      Cons

      No real room for creativity. Is very tedious coming in and stamping out the same dashboard every month. Lots of bureaucracy and things move very slow.

      1.0
      Apr 9, 2012

      Stressful when there was no reason for it to be stressful at all.

      Auto damage adjuster
      Recommend
      CEO approval
      Business Outlook

      Pros

      Paid training (though it is low). If you have a college degree you have potential to move up (more opportunities if you are willing to relocate).

      Cons

      Geico doesn't know how to treat their hard working employees. You are overworked and underpaid. The job takes a 1-2 years to fully understand and do well; management knows this but will still talk down to you for asking questions/ making mistakes. I had multiple instances where I went to my supervisor for advice on a claim. She would give me advice but it would be the incorrect advice. I would find out that I had done the wrong thing during my audit. Even after noting my claim that I had confirmed my actions with my supervisor, my supervisor would still fail me on the audit. It didn't make sense at all. If you go to your supervisor for advice you expect the correct answer. It was extremely frustrating. After speaking with my supervisor about the situation the same thing kept happening. Geico expects you to work hard, as any company would, but there is a difference between working hard and overworking. Working from 730am-700pm Mon-Fri for mediocre pay isn't work it.

      Viewing 12439 - 12441 of 12,713 Reviews
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      Glassdoor has 13,249 GEICO reviews submitted anonymously by GEICO employees. Read employee reviews and ratings on Glassdoor to decide if GEICO is right for you.